Information Systems Analyst

A customer service representative is required to work in the call center of a leading company in the field of medical clinics, where the job requires communicating with customers with high professionalism, answering their inquiries, and solving their problems. The job includes the following tasks: receiving phone calls, recording and documenting customer requests in the system, following up on complaints until resolved, and coordinating with the relevant departments to ensure the best service is provided. We are looking for someone with excellent communication skills, the ability to work under pressure, proficiency in using computers, and previous experience in customer service.

Flower and gift coordinator

Supervising the daily operations of the store to ensure compliance with the operational plan. Organizing customer queues and maintaining order within the store. Working as a cashier during peak times as needed. Guiding customers to use the ticket system instead of waiting randomly in line. Ensuring customer satisfaction and providing assistance and necessary answers to their inquiries. Coordinating with the internal team to ensure fast and efficient service. Monitoring employee performance inside the store and providing necessary guidance to improve work quality. Submitting daily or weekly reports to management on workflow and any challenges facing the store.