IT ADMINISTRATOR (M. Dynamics Business Central)📣 Job Ad

About the Role

Sitaf Food is seeking an IT Administrator (M. Dynamics Business Central) to join our team in Riyadh, Saudi Arabia. This full-time position is crucial for managing daily IT operations, ensuring that all employees are equipped with the necessary devices, system access, and support to perform their roles effectively.

Role Overview

The IT Administrator will serve as a key resource for maintaining and optimizing the company's IT infrastructure. This involves a broad range of responsibilities, from managing IT assets and providing direct user support to administering critical systems and coordinating with external vendors to ensure seamless operations and continuous improvement.

Key Responsibilities

• Maintain an accurate inventory of all IT assets, including laptops, peripherals, and software licenses.
• Track the issuance, returns, and lifecycle of devices and licenses, conducting periodic inventory checks and ensuring compliance with company policies.
• Issue laptops, email accounts, and required software licenses to employees.
• Manage IT requirements for employee onboarding and offboarding processes.
• Provide first-level IT support for hardware, software, and connectivity issues.
• Administer Microsoft 365 accounts, email systems, and user licenses, monitoring usage and ensuring optimal allocation.
• Manage and monitor server infrastructure.
• Oversee CCTV systems and camera maintenance.
• Support the implementation of IT policies and procedures.
• Deliver internal awareness and IT training sessions when required.

ERP System Support

• Provide first-line support for Microsoft Dynamics Business Central.
• Assist users with troubleshooting ERP-related issues.
• Coordinate with external vendors for advanced support related to the ERP system.

Vendor Management and IT Improvement

• Act as the primary point of contact with IT vendors and service providers.
• Coordinate procurement, maintenance, and support activities for IT equipment and services.
• Keep systems and processes aligned with current technology standards.
• Support improvements and implementation of IT tools and systems.

Experience and Qualifications

Candidates for this role are required to have 5-10 years of experience in IT administration, with demonstrated proficiency in supporting daily IT operations and enterprise resource planning (ERP) systems, particularly Microsoft Dynamics Business Central.