img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Your Role: As an IT Onsite Technician at Hemmersbach, you will play a critical role in providing local and remote desktop support for our clients. You will get the opportunity to work with leading companies in the IT industry and be a part of a social purpose organization that contributes positively to the community.

Your Responsibilities:
  • Providing day-to-day local/remote desktop support.
  • Handling inbound calls and answering questions.
  • Troubleshooting and documenting hardware, software, and application issues in a ticketing system.
  • Coordinating repairs with vendors such as Hp, Dell, and Xerox.
  • Replacing machines for users and troubleshooting LAN/Wi-Fi issues.
  • Providing Smart Hands support for network and data center devices.
  • Deploying and reinstalling machines using JAMF/Intune/SCCM.
  • Setting up or relocating workstations.

Your Skills:
  • Relevant IT experience.
  • Strong relationship-building abilities.
  • Excellent time management skills.
  • Proficiency in English (minimum B2).
  • Experience in operating systems, applications, and hardware installation/troubleshooting.
  • Good communication skills for vendor coordination and escalations.

Requirements

  • Requires 2-5 Years experience

Similar Jobs

IT Support Technician

📣 Job Ad

Useful

Full-time
Join Our Team as an IT Support Technician!

At مفيد ® | MUFEED, we are looking for a dedicated IT Support Technician to enhance our IT support team. Our company has been a leader in event production and digital marketing since 2009, providing a range of services that have earned the trust of many clients.

Key Responsibilities:
  • Prepare and secure employee devices ensuring compliance with cybersecurity standards.
  • Create and configure user accounts across all systems and applications.
  • Maintain and configure network devices such as switches and routers.
  • Provide technical support for issues related to email services, hardware malfunctions, and network connectivity.
  • Log and document incidents and service requests in the Ticketing System.
  • Assist in IT infrastructure projects.
Required Qualifications:
  • Diploma or Bachelor's degree in Information Technology or a related field.
  • 1–3 years of experience in IT support or network operations.
  • Strong knowledge of Windows OS and Active Directory.
  • Good understanding of LAN/Wi-Fi network setup and configuration.
Soft Skills:
  • Excellent communication skills.
  • Ability to prioritize tasks and work under pressure.
  • Strong customer service orientation.

If you are eager to be part of a dynamic and vibrant team in a growing company, we invite you to apply and join us in our mission to deliver exceptional IT services.

breifcase2-5 years

locationRiyadh

14 days ago

IT Support Technician

📣 Job Ad

Help AG, an e& enterprise company

Full-time
Join Help AG as an IT Technician!

Help AG is looking for a dedicated and detail-oriented IT Technician to support our on-site IT operations. This position includes assisting with hardware installation, configuration, and maintenance, focusing on crucial field activities such as:
  • Conducting location site surveys and documenting complete device inventories.
  • Assisting with the physical preparation and installation of IT equipment, including rack mounting and cabling.
  • Performing cabling, labeling, and patch management tasks.
  • Supporting the installation and basic configuration of IT equipment under supervision.
  • Participating in functional testing to validate site readiness and performance.
In this role, you will also maintain documentation and ensure adherence to health and safety standards throughout all activities.

Qualifications and Skills:
To be successful in this role, you should possess:
  • A diploma or bachelor’s degree in IT, Computer Engineering, or a related field.
  • 1-3 years of experience in IT support, field services, or system installation.
  • Hands-on experience with server and network hardware setup.
  • Basic understanding of operating systems and virtualization.
  • Strong attention to detail and organizational skills.
  • Ability to travel frequently to various sites.
  • Good communication and teamwork abilities.
  • Arabic language proficiency is preferred.

Benefits:
We offer a range of benefits to our employees, including:
  • Health insurance with one of the leading global providers.
  • Career progression opportunities through challenging projects.
  • Employee engagement and wellness campaigns throughout the year.
  • Excellent learning and development opportunities.
  • An inclusive and diverse working environment.
  • Flexible/Hybrid working options.
  • Annual flight tickets to your home country.

breifcase2-5 years

locationRiyadh

20 days ago

IT Support Technician

E@enterpriseksa

SR 5,500 - 5,500 / Month dotFull-time
📢 Job Vacancies – Call Center (Technical Support)
e&enterprise Company is looking for employees to work in Riyadh
💼 Job Title:
Call Center – Technical Support
💵 Salary: 5,500 Riyals (including incentives)
🕒 Working Hours: Shift system – 7 working hours + 1 hour break
📅 6 working days a week / 1 day off
Requirements:
🇸🇦 Saudi nationality
🗣️ Excellent command of the English language, both spoken and written
🎓 Qualification in Information Technology (Diploma or higher)
🧑‍💻 Practical experience of 0–1 years
⭐ Preferably experience in the field of fiber optics (FTTH)
+ Knowledge of troubleshooting
Responsibilities:
Responding to customer inquiries and providing information about internet and fiber optic (FTTH) services
Resolving technical issues related to connectivity and devices
Assisting with billing and payments and updating account information
Managing service upgrades or cancellations and changes
Handling complaints and ensuring they are resolved quickly and with high quality
Supporting customer retention and promoting additional services
Monitoring customer satisfaction and improving their experience with the service
Details:
✅ Indefinite contract
✅ Medical and social insurance
✅ 21 days annual leave
✅ Continuous professional training and development
✅ Professional and organized working environment
📍 Location: Al-Quds neighborhood – King Abdullah Road – opposite the metro station (Riyadh)

breifcase0-1 years

locationAl Quds, Riyadh

29 days ago

You may also like