IT Support Technician

in E@enterpriseksa

about 1 hour ago

	Salary	5,500 / Month
	Contract Type	Full-time
	Workplace type	On-site
	Location	Al Quds, Riyadh

📢 Job Vacancies – Call Center (Technical Support)

e&enterprise Company is looking for employees to work in Riyadh

💼 Job Title:

Call Center – Technical Support

💵 Salary: 5,500 Riyals (including incentives)

🕒 Working Hours: Shift system – 7 working hours + 1 hour break

📅 6 working days a week / 1 day off

Requirements:

🇸🇦 Saudi nationality

🗣️ Excellent command of the English language, both spoken and written

🎓 Qualification in Information Technology (Diploma or higher)

🧑‍💻 Practical experience of 0–1 years

⭐ Preferably experience in the field of fiber optics (FTTH)

+ Knowledge of troubleshooting

Responsibilities:

Responding to customer inquiries and providing information about internet and fiber optic (FTTH) services

Resolving technical issues related to connectivity and devices

Assisting with billing and payments and updating account information

Managing service upgrades or cancellations and changes

Handling complaints and ensuring they are resolved quickly and with high quality

Supporting customer retention and promoting additional services

Monitoring customer satisfaction and improving their experience with the service

Details:

✅ Indefinite contract

✅ Medical and social insurance

✅ 21 days annual leave

✅ Continuous professional training and development

✅ Professional and organized working environment

📍 Location: Al-Quds neighborhood – King Abdullah Road – opposite the metro station (Riyadh)

Requirements

For Saudis Only
GOSI Registration Required
No experience required
Expert or Advanced in English

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