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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join Our Team as an IT Support Technician!

At مفيد ® | MUFEED, we are looking for a dedicated IT Support Technician to enhance our IT support team. Our company has been a leader in event production and digital marketing since 2009, providing a range of services that have earned the trust of many clients.

Key Responsibilities:
  • Prepare and secure employee devices ensuring compliance with cybersecurity standards.
  • Create and configure user accounts across all systems and applications.
  • Maintain and configure network devices such as switches and routers.
  • Provide technical support for issues related to email services, hardware malfunctions, and network connectivity.
  • Log and document incidents and service requests in the Ticketing System.
  • Assist in IT infrastructure projects.
Required Qualifications:
  • Diploma or Bachelor's degree in Information Technology or a related field.
  • 1–3 years of experience in IT support or network operations.
  • Strong knowledge of Windows OS and Active Directory.
  • Good understanding of LAN/Wi-Fi network setup and configuration.
Soft Skills:
  • Excellent communication skills.
  • Ability to prioritize tasks and work under pressure.
  • Strong customer service orientation.

If you are eager to be part of a dynamic and vibrant team in a growing company, we invite you to apply and join us in our mission to deliver exceptional IT services.

Requirements

  • Requires 2-5 Years experience

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e&enterprise Company is looking for employees to work in Riyadh
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Call Center – Technical Support
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