IT Support Technician

Join Power International Holding as an IT Support Technician!
We are looking for a dedicated IT Support Technician to provide exceptional technical assistance and support to our end-users, ensuring smooth operations across computer systems, networks, and software applications.

Key Responsibilities:

• Diagnose, resolve, and document hardware and software issues efficiently.
• Maintain high service levels and ensure system backups and recovery are performed on time.
• Analyze, diagnose, and resolve complex computer problems on-site.
• Assist in server installations and troubleshoot server-related issues.
• Provide support for client installations and assist in network connectivity troubleshooting.
• Install and configure personal computer software packages and upgrades.

Qualifications:

• Minimum 5 years of working experience, with at least 3 years relevant to this field.
• Experience in the GCC region is a plus.
• Diploma in IT.
• Knowledge of ERP systems, preferably SAP, is essential.

If you are passionate about IT and have the required experience, we invite you to apply and be part of our growing team!

Join our team as an IT Technician!

As an IT Technician at EJTech, you will be responsible for managing and maintaining our technical infrastructure, ensuring that our operations run smoothly. This role requires a technical skill set in both UTP and fiber cable systems.

Key Responsibilities:

• Work with UTP and fiber cables (CAT5, CAT5e, CAT6, fiber MM, fiber SM).
• Bunch, terminate, and test UTP cables.
• Install trunks, ducts, flex pipes, and EMT pipes.
• Utilize equipment such as Fluke testers, Fusion splicers, and OTDRs.
• Perform fiber optic testing and troubleshooting.
• Understand technical aspects of loss and attenuation in fiber optic systems.

Technical Skills Required:

• Basic computer skills, especially in Excel and web navigation.
• Understanding of basic electricity principles related to telecommunications.
• Experience with electric power measurement instruments.
• Proficient with hand and electric power tools.
• Installation and management of equipment like switches, routers, and cameras.

Other Skills:

• Flexibility to work various schedules including on-call, overnight, and weekend duties.
• Ability to work as part of a team.
• Physical capability to lift and move 50 Kg.
• Valid Saudi driver's license is required.
• Fair proficiency in English is important.

We are looking for a dedicated individual with good teamwork skills and the ability to think critically. If you meet these qualifications, we encourage you to apply!

Job Title:

Intern - IT Department (IT Intern)

Job Summary:

The intern works in the IT department under the supervision of the IT team to support daily technical operations and participate in the implementation of technical projects. The aim of the training is to provide the intern with practical knowledge and skills in technical support, networking, and computer systems, with a focus on professional development and building experience.

Responsibilities:

• Assisting in solving technical issues for company employees (Level 1 Technical Support).

• Participating in the installation and setup of computers, printers, and other technical equipment.

• Contributing to maintaining and monitoring internal networks (LAN/Wi-Fi) and ensuring they operate efficiently.

• Updating software and operating systems as needed and ensuring compatibility with company policies.

• Documenting faults, repairs, and technical notes to develop the internal knowledge base.

• Supporting the team in technical projects such as systems development, cybersecurity, or digital transformation.

• Adhering to information security policies and maintaining data confidentiality.

Required Qualifications:

• University student or recent graduate in Information Technology, Computer Science, Computer Engineering, or equivalent.

• Basic knowledge of operating systems (Windows/Linux) and Microsoft Office applications.

• General familiarity with networking and internet concepts.

• Good communication skills and ability to work within a team.

• Willingness to learn and develop technical skills.

Benefits:

• Opportunity to gain practical experience in a professional work environment.

• Training under the supervision of a specialized IT team.

• Certificate of experience upon completion of the training period.