Leasing Account Manager📣 Job Ad

About the Role

Cenomi Centers is seeking a Leasing Account Manager to join its team in Riyadh, Saudi Arabia. This full-time position is integral to increasing occupancy and revenue across the company's retail portfolio by developing strong relationships with current and prospective tenants. The role requires a comprehensive understanding of the Saudi Arabian retail market and proven expertise in managing tenant relationships.

Key Responsibilities

• Execute leasing activities, including renewals and new deals for assigned malls, adhering strictly to established processes.
• Proactively identify and engage potential tenants, both new and existing non-anchor, to enhance the mall's tenant mix.
• Respond promptly to tenant inquiries received via the portal or call center.
• Conduct thorough site visits for prospective tenants, effectively presenting available spaces and mall amenities.
• Prepare and present leasing proposals to potential tenants, clearly outlining terms and conditions in line with company leasing guidelines.
• Cultivate and maintain positive, long-term relationships with all tenants.
• Negotiate leasing prices within the range set by the Asset Manager, aiming for mutually beneficial agreements.
• Continuously monitor competitor offerings and pricing to maintain market awareness and strategic positioning.
• Finalize contracts with approved tenants and ensure a smooth handover to the Leasing Administration team for documentation and filing.
• Re-negotiate lease renewals as required, adapting to changes in pricing and lease conditions as mandated by Development or Asset Management committees.
• Collaborate with Development & Delivery teams to coordinate mall handovers and manage fit-out timelines and opening dates for new tenants.
• Maintain and update the client database with accurate tenant information and detailed records of all leasing activities.
• Manage a database of requests, preferences, and requirements for large regional retailers, ensuring relevant data is captured in the CRM system.
• Inspect units between tenant transitions to identify any maintenance or improvement needs and recommend appropriate action plans.
• Prepare comprehensive reports detailing sales performance, budgets, and Occupancy Cost Ratios (OCRs) for all tenants.
• Undertake additional roles and tasks as assigned by management to meet evolving business needs.

Qualifications and Requirements

• A Bachelor's degree in Business Administration/Management, or an equivalent qualification, is mandatory.
• A minimum of 3 years of experience in retail leasing within the Kingdom of Saudi Arabia (KSA).
• Demonstrated success and experience in tenant/customer relationship management.
• Significant exposure to the GCC and KSA retail market dynamics.
• Proficiency in sales, negotiation, and persuasion techniques.
• Proven ability to build and maintain strong relationships with both internal and external stakeholders.
• Excellent communication and interpersonal skills are essential.
• Possession of a large and diverse network of clients, particularly within KSA.
• Fluency in both Arabic and English, encompassing written and verbal communication.

Required Skills

• Tenant/Customer Relationship Management
• Sales
• Negotiation
• Persuasion
• Relationship Building
• Communication
• Interpersonal Skills

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of experience in retail leasing.