Mgr Sales I📣 Job Ad

About the Role

Four Points by Sheraton in Riyadh is seeking a Sales Manager I to proactively solicit and manage sales opportunities. This full-time position focuses on building long-term, value-based customer relationships to achieve sales objectives and requires 2-5 years of experience.

Key Responsibilities

• Proactively solicit and manage sales opportunities, ensuring business is turned over properly and in a timely fashion for service delivery.
• Assist in leading day-to-day sales activities with a focus on building customer relationships.
• Achieve personal sales goals and contribute to location revenue goals.
• Collaborate with off-property sales channels to ensure coordinated sales efforts.
• Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows.
• Develop community relationships to expand the customer base for sales opportunities.
• Manage and develop relationships with key internal and external stakeholders.
• Provide accurate and effective turnover to Event Management.
• Participate in sales calls to acquire new business and close deals.
• Execute and support the operational aspects of booked business, including generating proposals and writing contracts.

Market Understanding and Revenue Maximization

This role involves identifying new business to achieve revenue goals by understanding the overall market, including competitors’ strengths and weaknesses, economic trends, and supply and demand. The Sales Manager will close the best opportunities based on market conditions and location needs. Gaining an understanding of the location’s primary target customer and their service expectations is crucial to offering effective business solutions.

Customer Service Excellence

Support the company’s service and relationship strategy to drive customer loyalty through excellent service delivery. Service customers to grow account share and execute the company’s customer service standards. Provide excellent customer service consistent with daily service basics, setting a positive example for guest relations and interacting with guests to obtain feedback.

Qualifications and Experience

• Required experience: 2-5 years.

Work Location and Type

This is a full-time position based in Riyadh.