NOC Engineer Network Monitoring📣 Job Ad

About the Role

NextEra is seeking a NOC Engineer – Network Monitoring to join their team in Riyadh. This full-time position requires 5-10 years of experience and focuses on supporting 24/7 network surveillance and ensuring the optimal performance of network infrastructure within a high-availability environment.

Role Overview

The NOC Engineer – Network Monitoring is responsible for maintaining continuous visibility into the server infrastructure, operating systems, and storage environments. The role involves proactive monitoring, fault detection, capacity analysis, and technical resolution to ensure high availability and performance of critical systems.

Key Responsibilities

• Continuously monitor Windows and Linux servers, operating system performance, and storage systems (NAS/SAN).
• Utilize monitoring tools such as PRTG and SolarWinds to track server health, resource consumption, and availability.
• Detect and analyze performance anomalies, capacity bottlenecks, and hardware faults on monitored systems.
• Investigate and resolve OS-level issues including process failures, memory leaks, and disk space alerts.
• Coordinate with storage teams to monitor NAS/SAN performance, I/O metrics, and replication health.
• Ensure complete and documented shift handover with up-to-date system status and open incidents.
• Escalate unresolved critical issues to the Project Manager with full diagnostic context.
• Maintain detailed incident records and contribute to root cause analysis documentation.
• Evaluate and review daily task performance and share findings before shift end.
• Support patch monitoring and scheduled maintenance windows for server infrastructure.

Required Qualifications

• MCSA – Microsoft Certified Solutions Associate (mandatory).
• RHCSA – Red Hat Certified System Administrator.

Work Environment and Experience

This is a full-time position based in Riyadh. The role requires a minimum of 5 years and a maximum of 10 years of relevant experience in network monitoring and server infrastructure management.