Operations Supervisor, AMZL Logistics - DS Variable📣 Job Ad

About the Role

Amazon Operations is seeking enthusiastic individuals for the Operations Supervisor role within its AMZL Logistics team. This position is instrumental in managing shifts across fulfillment centers, sortation centers, or delivery stations, ensuring the seamless progression of customer orders through the logistics chain. The role offers an opportunity to develop expertise in operational processes and to lead by example, requiring strong communication skills and a high level of ownership. We are looking for individuals who are engaging, innovative, supportive, adept at problem-solving, and pioneering in their approach.

Key Responsibilities

• Create and cultivate a safe working environment by proactively identifying safety opportunities within the designated work area.
• Manage and train Associates to ensure the delivery of exceptional service to customers.
• Ensure customer orders are fulfilled in strict adherence to established quality and safety guidelines.
• Continuously provide critical shift-related information to frontline management and operators.
• Adjust labor allocation throughout shifts to meet and exceed operational plans and forecasts.
• Engage with support functions and/or other departments to address common issues or needs in key performance areas such as process area readiness, 5S, safety, and training.
• Assist in solving complex logistics and supply chain challenges through data analysis, innovation, and process optimization.

Qualifications and Requirements

• Possess at least 1 year of experience working with Microsoft Office products and applications.
• Be able to work a flexible schedule, including nights, weekends, holidays, and overtime as needed.
• Be capable of lifting up to 49 pounds, standing and walking for shifts lasting up to 12 hours, and frequently performing actions such as pushing, pulling, squatting, bending, and reaching.

Required Skills

• Proficiency in Microsoft Office Suite, including Excel.
• Experience with Warehouse Management Systems (WMS).
• Strong data analysis capabilities.
• Ability to motivate team members to excel.
• A consistent focus on the customer in all decision-making.
• Flexibility with scheduling and work hours.
• Experience with Amazon Amnesty Floor Monitoring is preferred.

Additional Information

This is a full-time position. A Bachelor's degree or equivalent qualification in supply chain management, engineering, business management, or another relevant field is considered a preferred qualification. The role is located in Riyadh, Saudi Arabia.