Product Manager — Platform📣 Job Ad

About the Role

SiFi is developing a business wallet designed to help Saudi companies manage their finances. The Platform squad is central to this initiative, focusing on core functionalities that enable companies to control spending, capture receipts, enforce policies, and gain financial insights. This is a complex but vital area of the platform, and the Product Manager will be responsible for making these functionalities intuitive and simple for users. This role is product-driven, emphasizing problem-solving and outcome achievement over executing a predefined roadmap. The ideal candidate will have a strong understanding of user pain points in finance operations and the ability to translate these challenges into effective product decisions. Collaboration with finance leaders and business owners will be key to addressing inefficiencies such as lengthy expense processes, policy enforcement difficulties, lost receipts, and month-end reconciliation complexities.

Key Responsibilities

• Own the complete product lifecycle, from ideation through launch and iteration, for core platform functionalities.
• Define new product ideas by thoroughly understanding user problems, validating concepts with users, and delivering functional solutions.
• Scale existing features by identifying and resolving friction points, improving reliability, and increasing adoption.
• Collaborate with the marketing team on go-to-market strategies to ensure successful feature launches and sustained user engagement.
• Utilize data extensively to inform product decisions, analyzing usage metrics, drop-off points, and adoption curves to test hypotheses.
• Translate complex and sometimes conflicting customer feedback into clear, decisive product strategies.

Qualifications and Requirements

• Minimum of 2 years of experience shipping B2B SaaS products used daily by customers, having owned a significant product surface.
• Demonstrated passion for customer interaction, engaging with users weekly to understand their needs.
• Ability to identify underlying problems by listening to users and persistently asking "why" to uncover root causes.
• Strong instinct for simplification, with the ability to articulate how user flows have been made simpler and the resulting impact.
• Proficiency in data analysis, including building dashboards, proactively identifying patterns, and making data-driven decisions.
• Skill in transforming ambiguous and conflicting customer input into clear, actionable product decisions.
• Clear written communication skills and decisiveness in ambiguous situations.

Skills

• B2B SaaS product management
• Customer interaction and empathy
• Product simplification and user experience design
• Data analysis and interpretation
• Decision-making and strategic thinking
• Arabic language proficiency (advantageous)

Additional Information

Experience in the Saudi or MENA market, and proficiency in Arabic, are considered advantageous. Firsthand experience with finance-operations challenges or the ability to quickly build relevant context is also beneficial. Experience in environments where design is treated as a core competency is a plus.