Retail & Catering Senior Key Account Manager📣 Job Ad

About the Retail & Catering Senior Key Account Manager Role

This full-time position focuses on managing assigned accounts within the retail and catering sectors. The primary objective is to generate value for these customers through the provision of technical services and the identification of new product opportunities for existing clients. The role is centered on maintaining revenue, ensuring price capture, and improving gross profit. While new business development may be undertaken when appropriate, it is not the primary focus of this position.

Core Responsibilities

The Retail & Catering Senior Key Account Manager is responsible for the comprehensive management of a designated portfolio of accounts. Key duties include:

• Developing and executing strategies to create value for assigned customers through technical service offerings.
• Identifying and pursuing opportunities to introduce new products to existing clients.
• Maintaining consistent revenue streams from managed accounts.
• Ensuring effective price capture and optimizing gross profit margins.
• Providing technical service support to enhance customer relationships and satisfaction.

Job Complexity and Knowledge Requirements

This role requires a significant depth of knowledge, encompassing both general aspects and technical phases of account management and customer service. It involves independently performing non-routine and moderately complex assignments. This includes researching, processing, and analyzing data to develop recommendations. Proficiency in using computers and various systems for data access, maintenance, and manipulation is essential. The position may involve providing leadership and direction to junior team members.

Impact and Contribution

The work performed in this role can impact the efforts of colleagues and potentially affect outcomes at a section level if errors are not identified and corrected. The position contributes to and supports the successful completion of major organizational activities. Erroneous work or decisions could have a negative impact on business objectives and client relationships.

Location and Work Type

This is a full-time position based in Riyadh.

Qualifications and Experience

While specific years of experience are not detailed, the nature of the role suggests a need for a professional with a comprehensive understanding of sales, technical services, and account management within the retail and catering industries. The ability to analyze data, develop strategic recommendations, and manage client relationships effectively is crucial. A strong grasp of business principles related to revenue, pricing, and profit is expected.