Ride Operator

Job Announcement: Game Master

Location: Escape Hotel Entertainment Company, Riyadh
Job: Game Master
Job Type: Full-time

Job Description:

We announce a unique job opportunity to join our team as a  Game Master at the Escape Rooms Center. You will be responsible for managing and experiencing players during the game, ensuring an exciting and enjoyable experience for everyone..

Tasks and Responsibilities:

• Preparing and resetting the rooms (Reset)
• Providing instructions and assistance, monitoring the room, and following up on the adventure's flow.
• Ensuring customer safety and enjoyment and actively interacting with them.
• Ensuring the room and its accessories are free from technical malfunctions, including but not limited to: puzzles, audio systems, screens, communication devices, lights, computers, and mobile devices and their accessories.
• Adhering to the uniform and operational tools.
• Having full knowledge of operating and monitoring all rooms.
• Providing a detailed explanation of the game to the players before starting..
• Monitoring players during the game and providing assistance as needed..
• Managing the timing and recording results..
• Ensuring the game runs smoothly and resolving any issues that may arise..
• Ensuring the room's safety from anything that may directly or indirectly harm the customer and maintaining its cleanliness.
• Gathering player feedback after the game to improve the experience..

Requirements:

• Excellent communication and customer service skills, strong communication skills, and a lively personality to interact effectively with participants and ensure a positive experience.
• Proficiency in computer handling.

·        Ability to adapt quickly and handle challenges efficiently in a gaming environment.

·        Teamwork and problem-solving skills to collaborate with colleagues and assist groups during games.

·        Fluency in both Arabic and English is an added advantage.

·        Previous experience in customer service, gaming, event management, or hospitality is an added advantage.<

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