Sales Operations Specialist (Saudi National)📣 Job Ad

About the Role

Ingram Micro, a global leader in technology distribution, is seeking a Sales Operations Specialist (Saudi National) to join its team in Riyadh. Ingram Micro plays a vital role in the technology supply chain, operating in 57 countries and reaching a significant portion of the global population. This position is integral to the company's sales operations, aligning procedures, business activities, and strategic sales implementations with overall company objectives. The Sales Operations Specialist will contribute to the efficient functioning of sales processes and support Ingram Micro's leadership in the technology distribution sector.

Role Overview

The Sales Operations Specialist will be responsible for ensuring the smooth and efficient execution of sales operations. This involves managing sales order processing, coordinating with various departments, and monitoring order statuses to facilitate timely delivery. The role requires a proactive approach to problem-solving and a commitment to supporting business growth through effective operational management. Collaboration and a focus on continuous improvement are key aspects of this dynamic environment.

Key Responsibilities

• Manage sales order packs, verifying completeness and following up with sales representatives for any missing information.
• Process sales orders accurately within the One Shop system and enter quotes with precision.
• Coordinate with the credit control department for order releases and address related queries.
• Monitor order statuses throughout all stages, providing timely updates to the sales team on status and lead times.
• Oversee order dispatching and manage full logistics coordination to ensure timely delivery to customers.

Qualifications and Requirements

• Possess a relevant Bachelor's degree.
• Demonstrate a high level of motivation, a positive attitude, and excellent organizational skills.
• Have foundational knowledge of the IT industry and the capacity to learn technical information.
• Understand customer business needs and priorities to effectively support their requirements.
• A strong command of the English language is required.

Skills and Experience

• Excellent communication skills.
• Strong time management abilities.
• 0-1 years of relevant experience is preferred.

Work Location and Type

This is a full-time position based in Riyadh, within the Riyadh Region. The role is designed for a Saudi National.