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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh

About the Role

Nithar is seeking a motivated and experienced Senior Account Manager to join our team in Riyadh, Saudi Arabia. This full-time, on-site position is essential for managing and developing client relationships, ensuring client satisfaction, and driving account growth. The Senior Account Manager will act as a key liaison between clients and internal teams, coordinating project delivery to meet and exceed client objectives.

Key Responsibilities

  • Oversee a portfolio of client accounts, ensuring high satisfaction levels, managing expectations, and addressing concerns promptly.
  • Collaborate with internal teams to coordinate and execute client projects, ensuring adherence to timelines, budgets, and successful delivery of all agreed-upon deliverables.
  • Serve as the primary point of contact for clients, providing regular updates on project progress and ensuring alignment with their strategic objectives.
  • Foster and maintain strong, long-term client relationships through consistent communication, proactive service, and regular check-ins, identifying opportunities to add value.
  • Identify and pursue opportunities for account growth by upselling or cross-selling relevant services, offering new solutions and strategic advice to help clients achieve their business goals.
  • Work collaboratively with internal teams, including project managers, creative staff, and technical experts, to ensure smooth and efficient project execution, providing feedback based on client interactions.
  • Anticipate potential issues or risks within the project lifecycle and work proactively with internal teams and clients to develop and implement effective solutions.
  • Maintain detailed and accurate records of all client communications, project timelines, and financial aspects, providing regular reports on account status, project progress, and financial performance to senior management.

Qualifications and Requirements

  • Proven ability to build and maintain strong, lasting client relationships with a consistent focus on satisfaction, retention, and growth.
  • Solid understanding of project management methodologies and demonstrated experience in managing multiple client projects simultaneously.
  • Experience in identifying sales opportunities within existing accounts and skillfully negotiating contracts or proposals.
  • Strong verbal and written communication skills, with the ability to articulate complex ideas clearly and persuasively.
  • Previous experience in account management, client relations, or project management, preferably within a similar industry or related field.
  • Demonstrated ability to collaborate effectively across multiple departments while also managing individual responsibilities autonomously.
  • A Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

Required Skills

  • Account Management
  • Client Relationship Management
  • Project Coordination
  • Project Management
  • Sales
  • Business Development
  • Team Collaboration
  • Risk Management
  • Reporting
  • Documentation
  • Communication Skills
  • Presentation Skills
  • Negotiation Skills

Work Environment and Experience

This is a full-time, on-site position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience in account management or a related field.


Requirements

  • Requires 5-10 Years experience

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