Senior Commercial Director📣 Job Ad

About the Role

Hilton is seeking a Senior Commercial Director to lead the commercial strategy for Saudi Arabia, Bahrain, and Kuwait. This full-time position is based in Riyadh, Riyadh, Saudi Arabia, and is critical for accelerating growth in the Kingdom of Saudi Arabia, a strategically important market projected to exceed 100 hotels within five years. The role focuses on shaping and executing a long-term (3–5 year) commercial strategy, establishing robust commercial foundations across Sales, Marketing, Distribution, and Revenue functions.

Key Responsibilities

• Partner with the VP Commercial Services and Commercial Director MEA to develop long-term regional strategy, business cases, and stakeholder alignment.
• Serve as the commercial business partner to the VP Operations for KSA, Bahrain, and Kuwait.
• Lead, coach, and develop the Commercial Director, enabling near-term tactical execution.
• Support new hotel openings from a commercial perspective, leveraging Hilton’s full commercial engine.
• Translate organizational goals into clear performance standards for the Commercial Services team.
• Lead negotiations with third-party partners and suppliers as required.
• Collaborate cross-functionally with Revenue, Sales, F&B, Marketing, eCommerce, and Finance teams, as well as commercial leadership across MEA and EMEA.
• Ensure all commercial initiatives are effectively planned, resourced, and executed to maximize RevPAR and market share.
• Ensure Commercial Services teams provide strong support to on-property commercial teams.

Strategic Leadership and Performance

This role is accountable for delivering top-tier commercial performance and driving market share growth across the three markets. It involves assessing organizational design needs, budget requirements, talent capabilities, and performance enablers for sustained market leadership. A critical aspect is building strong, influential partnerships with senior commercial leaders, regional and brand teams, GMs, ownership groups, and cross-functional stakeholders.

• Develop medium- and long-term commercial strategies to drive sustained, above-market revenue performance.
• Clearly communicate strategic priorities, progress, and results to internal and external stakeholders.
• Gain senior-level alignment and sponsorship for key initiatives.
• Lead strategic planning within the Commercial Services team to advance enterprise goals.
• Hire, develop, and mentor high-potential talent, fostering a culture aligned with Hilton’s values.
• Develop strong relationships across senior leadership and global commercial functions.
• Represent the commercial function at property visits, corporate meetings, owner meetings, and business reviews.

Required Qualifications and Experience

• Over 10 years of demonstrated experience operating at a regional level with responsibility for a portfolio of no fewer than 20 hotels.
• Oversight of commercial performance, stakeholder engagement, and strategic execution across multiple countries.
• Proven track record in high-growth markets, ideally with exposure to environments experiencing 4x+ growth rates.
• Experience working in a matrix organization.
• Experience in Revenue Management, Sales & Marketing.
• Previous experience in Change Management and organizational design.

Essential Skills and Attributes

• Strong relationship building skills and ability to manage stakeholder expectations.
• Ability to present clear, logical arguments and decisions based on factual data.
• Quick and accurate evaluation of complex written and numerical information.
• Develops constructive relationships at all levels within the organization.
• Demonstrates leadership and effectively motivates teams.
• Maintains effectiveness in situations of disappointment or high pressure, adapting willingly to change.
• Identifies priorities effectively, balancing importance, urgency, and resources, and manages personal time efficiently.
• Strategic thinker capable of translating financial goals into operational plans.
• Proficiency in storytelling and creating business cases and presentations to gain stakeholder buy-in.
• Dynamic, innovative, and creative in finding business solutions.
• Works effectively and accurately in a fast-paced environment.
• Ability to challenge while maintaining strong relationships.
• High level of emotional intelligence and interpersonal skills, including providing and receiving professional, constructive feedback.

Work Environment

This full-time role operates within a dynamic environment, requiring agility and commercial innovation to support Hilton's significant growth trajectory in the region, particularly in Saudi Arabia.