Senior Solution Consultant - ServiceNow📣 Job Ad

About the Role

A career at IBM Consulting focuses on building long-term client relationships through close global collaboration. You will guide leading companies through their hybrid cloud and AI journeys, supported by our strategic partner ServiceNow. This role requires a curious mindset, encouraging challenges to the status quo and the development of innovative solutions that deliver tangible results. IBM Consulting fosters a culture of growth and empathy, prioritizing long-term career development while valuing individual skills and experiences.

As a Senior Solution Consultant - ServiceNow, your primary objective is to ensure profitable and successful solutions by building and empowering solutioning teams. You will co-create, shape, and design innovative solutions aligned with client strategies, contributing to the growth of IBM Consulting. By leveraging global insights, market intelligence, and deep ServiceNow expertise, you will establish eminence and guide critical solutions, effectively linking client strategies with IBM's strategic objectives to optimize business outcomes.

Key Responsibilities

• Drive solution excellence by developing and enabling solutioning teams to co-create, shape, and design innovative solutions that address client needs and foster growth for IBM Consulting.
• Balance competitiveness and deliverability by ensuring solutions are market-competitive while maintaining healthy profit margins for IBM and delivering significant value to clients.
• Foster strong client relationships by building credibility, trust, and lasting partnerships through effective solutioning and delivery.
• Apply solutioning standards, models, best practices, and expertise to all solutions to maintain end-to-end integrity.
• Innovate across the partner ecosystem to enhance IBM's market eminence and drive impactful business outcomes.

Qualifications and Requirements

• Possess deep expertise in solution development, with proven experience in building and enabling solutioning teams to co-create, shape, and design innovative solutions that meet client needs and drive business growth.
• Demonstrate the ability to leverage global learnings and market insights, coupled with Service Line expertise, to build eminence and guide critical solutions that align client strategies with business outcomes.
• Have experience in applying solutioning standards, models, best practices, and expertise to ensure the end-to-end integrity of solutions.
• Showcase proven experience in delivering complex, multidiscipline solutions that drive business outcomes and satisfy client requirements.
• Exhibit experience in building eminence within partner ecosystems through innovation, thereby furthering market leadership and driving business outcomes.

Required Skills

• Solution Development
• Global Market Insights
• ServiceNow Expertise
• Solutioning Standards and Best Practices
• Complex Solution Delivery
• Partner Ecosystems
• Client Strategies
• Business Outcomes

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. A Master's Degree is preferred.