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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Sous Chef to join its culinary team. This full-time management position is essential to the daily operations of the kitchen, focusing on delivering high-quality culinary experiences and maintaining a productive work environment. The Sous Chef will be responsible for upholding food quality standards, ensuring guest satisfaction, and optimizing operational efficiency.

As a key member of the culinary department, the Sous Chef will oversee kitchen operations, lead and develop kitchen staff, and ensure all food-related functions meet W Hotels' quality and safety standards. This role requires a hands-on approach, blending culinary expertise with strong leadership and management capabilities to drive continuous improvement in guest and employee satisfaction.

Key Responsibilities

  • Manage daily kitchen shift operations, ensuring adherence to all Food & Beverage policies, standards, and procedures.
  • Estimate daily production needs weekly and communicate these requirements to kitchen personnel daily.
  • Support the Executive Chef in all aspects of kitchen operations and food preparation.
  • Prepare and cook a wide variety of foods for regular service and special events.
  • Contribute to the development of new culinary applications, ideas, and systems, including artistic contributions.
  • Establish food presentation standards and create visually appealing decorative food displays.
  • Maintain high standards for purchasing, receiving, and food storage.
  • Ensure strict compliance with all food handling and sanitation standards.
  • Perform duties of kitchen managers and employees as needed to ensure seamless operations.
  • Uphold superior quality in products, presentations, and flavor profiles.
  • Ensure full compliance with all applicable laws and regulations related to food service.
  • Follow proper handling procedures and maintain correct temperatures for all food products.
  • Operate and maintain all department equipment, reporting any malfunctions promptly.
  • Conduct regular checks on the quality of raw and cooked food products to ensure standards are met.
  • Supervise and coordinate the activities of cooks and other kitchen staff engaged in food preparation.
  • Lead kitchen shifts while personally preparing food items and executing requests according to specifications.
  • Utilize strong interpersonal and communication skills to lead, influence, and encourage team members, advocating for sound financial and business decisions, demonstrating honesty and integrity, and leading by example.
  • Foster and build mutual trust, respect, and cooperation among team members.
  • Serve as a role model by demonstrating appropriate professional behaviors.
  • Maintain and optimize employee productivity levels.
  • Ensure employees clearly understand their expectations and operational parameters.
  • Establish and maintain open, collaborative relationships with employees and encourage them to do the same within the team.
  • Ensure property policies are administered fairly and consistently.
  • Communicate performance expectations clearly in accordance with job descriptions.
  • Recognize successful performance and ensure desired results are achieved.
  • Provide services that exceed customer expectations to ensure satisfaction and retention.
  • Manage day-to-day operations, ensuring quality, standards, and meeting customer expectations daily.
  • Set a positive example for guest relations.
  • Empower employees to deliver excellent customer service.
  • Interact with guests to obtain feedback on product quality and service levels.
  • Effectively handle guest problems and complaints.
  • Achieve and exceed culinary and operational goals, including performance targets, budget objectives, and team achievements.
  • Develop specific goals and plans to prioritize, organize, and accomplish work effectively.
  • Utilize the Labor Management System for effective scheduling based on business demands and for tracking employee time and attendance.
  • Train employees on safety procedures.
  • Identify the developmental needs of others and provide coaching, mentoring, or assistance to improve their knowledge or skills.
  • Improve service by communicating and assisting individuals in understanding guest needs, providing guidance, feedback, and individual coaching as needed.
  • Participate in the employee performance appraisal process, providing constructive feedback.
  • Bring any issues to the attention of the department manager and Human Resources as necessary.
  • Provide information to supervisors, co-workers, and subordinates via telephone, written form, email, or in person.
  • Analyze information and evaluate results to choose the best solution and solve problems effectively.
  • Attend and actively participate in all pertinent meetings.

Qualifications and Requirements

  • High school diploma or GED required, with a minimum of 4 years of experience in the culinary, food and beverage, or a related professional area.
  • Alternatively, a 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or a related major is required, along with 2 years of experience in the culinary, food and beverage, or a related professional area.

Required Skills

  • Culinary expertise
  • Food and Beverage management
  • Kitchen Operations
  • Leadership and Staff Management
  • Budget Management
  • Sanitation Standards
  • Food Safety practices
  • Exceptional Customer Service
  • Problem-Solving abilities
  • Strong Communication skills

Work Context

This is a full-time management position located in Riyadh, Saudi Arabia. W Hotels is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates.


Requirements

  • Requires 2-5 Years experience

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