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Contract TypeFull-time
Workplace typeOn-site
LocationRiyadh

Job Description

About the Role

W Hotels is seeking a dedicated Supervisor-Engineering to join our team in Riyadh, Saudi Arabia. This full-time, non-management position is based in the Financial District and is responsible for ensuring the smooth operation and maintenance of hotel facilities. The role requires a proactive individual with a strong understanding of building systems and a commitment to exceptional guest service. You will manage maintenance tasks, contribute to a safe and comfortable environment, and uphold the high standards expected at W Hotels.

Key Responsibilities

  • Install, maintain, and perform preventative maintenance on tools, appliances, and equipment.
  • Recommend the replacement of tools, appliances, and equipment as needed.
  • Calibrate all controls, gauges, and meters to ensure accurate operation.
  • Identify, locate, and operate all shut-off valves for essential building systems.
  • Order, mark, and stock parts and supplies, maintaining an organized inventory.
  • Maintain a log of inventory and purchase orders.
  • Inspect tools, equipment, and machines to ensure they are in good working order.
  • Enter and locate work-related information using computer systems.
  • Operate power lift equipment safely and efficiently.
  • Complete the life safety checklist, including conducting fire pump run tests and generator run tests.
  • Inspect fire sprinkler valves and alarm systems to ensure functionality.
  • Assist in the development of disaster response protocols.
  • Respond to and attend to guest repair requests promptly and professionally.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
  • Follow all company and safety and security policies and procedures.
  • Report maintenance problems, safety hazards, accidents, or injuries.
  • Complete required safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs, including assisting individuals with disabilities.
  • Develop and maintain positive working relationships with colleagues.
  • Support the team to reach common goals and listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.
  • Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
  • Speak with others using clear and professional language.
  • Visually inspect tools, equipment, or machines.
  • Perform physical tasks including reaching overhead and below the knees, bending, twisting, pulling, and stooping.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Grasp, turn, and manipulate objects of varying size and weight.
  • Stand, sit, or walk for an extended period of time.
  • Move up and down stairs and/or service ramps.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • A Technical, Trade, or Vocational School Degree is preferred.
  • A minimum of 2 years of related work experience is required.
  • A minimum of 2 years of supervisory experience is required.

Required Skills

  • Proficiency in Life Safety systems, including Fire Pump operation, Generator operation, and Fire Sprinkler Systems.
  • Experience with Disaster Response planning and execution.
  • Ability to effectively handle Guest Repair Requests.
  • Skills in Hiring, Training, Scheduling, Employee Evaluation, Employee Counseling, Employee Discipline, Employee Motivation, and Employee Coaching.
  • Thorough understanding and adherence to Company Policies, and Safety and Security protocols.
  • Capability to identify and report Maintenance Problems, Safety Hazards, Accidents, and Injuries.
  • Commitment to completing Safety Training and obtaining necessary Certifications.
  • Maintenance of professional Uniform and Personal Appearance.
  • Upholding Confidentiality of proprietary information.
  • Exceptional Guest Service skills, including anticipating needs and assisting individuals with disabilities.
  • Strong Teamwork and collaboration abilities.
  • Dedication to meeting Quality Expectations and Standards.
  • Ability to drive Organizational Efficiency, Productivity, and Cost Savings.
  • Excellent communication skills, including speaking with others using clear and professional language.
  • Competence in Computer Operation.
  • Proficiency in Power Lift Operation.

Work Environment and Location

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role requires adherence to company and safety/security policies and procedures, maintaining professional appearance, and upholding confidentiality of proprietary information. Marriott International is an equal opportunity employer committed to diversity and non-discrimination.


Requirements

  • Requires 2-5 Years experience

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