Supervisor Housekeeping (Saudi Only)

About the Role

Marriott International is seeking a Supervisor Housekeeping to join their team in Riyadh, Saudi Arabia. This full-time position is open to Saudi nationals only and requires 5-10 years of relevant experience. The Supervisor Housekeeping will ensure quality standards in guest rooms and public areas, manage daily housekeeping operations, and coordinate with other departments.

Key Responsibilities

• Inspect guest rooms, public areas, and facilities after cleaning to ensure adherence to quality standards.
• Run sold room reports, verify room status, identify discrepant rooms, prioritize cleaning, and update the status of departing guest rooms.
• Assist Housekeeping management with daily activities and act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare, distribute, and communicate changes in room assignments, and relay issues to the next shift.
• Complete all required paperwork and ensure adherence to quality expectations and standards.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Follow all company and safety and security policies and procedures, report maintenance problems, safety hazards, accidents, or injuries, and complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Communicate professionally with others and maintain positive working relationships with employees.

Required Qualifications and Skills

• 5-10 years of experience in a similar role within housekeeping operations.
• Ability to move, lift, carry, and place objects weighing up to 55 pounds without assistance, and in excess of 55 pounds with assistance.
• Capability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
• Proficiency in reaching overhead and below the knees, including bending, twisting, pulling, and stooping.
• Ability to stand, sit, kneel, or walk for extended periods across an entire work shift.
• Skill in grasping, turning, and manipulating objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Competence in entering and locating work-related information using computers and/or point-of-sale systems.
• Ability to read and visually verify information in various formats, including small print.

About Marriott International

Marriott International is committed to being an equal opportunity employer, valuing and celebrating the unique backgrounds, culture, talent, and experiences of its associates. The company fosters an environment where diversity is embraced, and non-discrimination is upheld on any protected basis. Marriott Hotels aim to elevate hospitality through innovation while maintaining familiar comfort globally, delivering thoughtful and forward-thinking service.

JW Marriott, part of Marriott International's luxury portfolio, features over 100 properties worldwide. JW Marriott prioritizes its associates, believing that their happiness translates to guest satisfaction. Associates are confident, innovative, genuine, and intuitive, embodying the legacy of J. Willard Marriott. The brand offers a unique work experience focused on community, camaraderie, training, development, recognition, and holistic well-being in a luxury environment.