Technical Services Specialist

About Abbott

Abbott is an international company recognized as a great place to work in numerous countries worldwide. It has been named one of the most admired companies by Fortune and acknowledged as one of the best big companies to work for, including for diversity, working mothers, female executives, and scientists.

The Role of Technical Services Specialist

Abbott is seeking a Technical Services Specialist to join the Core Diagnostic team in Riyadh. This is a full-time position suitable for an experienced professional individual contributor who can operate under limited supervision. The role involves applying specialized knowledge in Medical Device Field Service to support product implementations and enhancements.

Key Responsibilities

• Applying subject matter knowledge in Medical Device Field Service.
• Utilizing skills and knowledge to address specific needs or requirements.
• Conducting technical analysis of product implementations, modifications, and enhancements in line with customer specifications.
• Troubleshooting technical problems and issues, determining solutions according to product and customer specifications.
• Recommending actions to company or customer representatives for coordinated product solutions.

Core Activities

• Assessing product needs based on customer specifications.
• Delivering technical training and product briefings to customers, vendors, and company representatives.
• Acting as a local on-site representative to customer organization members.

Qualifications and Experience

Candidates for this role should possess 0-1 years of relevant experience. The position requires well-developed skills in the technical analysis of product implementations and modifications. A strong understanding of medical device field service is essential.

About Abbott Diagnostics

Abbott's Diagnostics division focuses on empowering smarter medical and economic decision-making to transform health management at all stages of life. Over 10 million tests are run daily on Abbott’s diagnostic instruments, providing crucial lab results for millions of people.