منسقة علاج ومبيعات (Treatment Coordinator & Patient Care Advisor)📣 Job Ad
in Dossa
about 15 hours ago
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Riyadh |
About the Role
DOSSA is looking for a Treatment Coordinator and Patient Care Advisor to join their team in Riyadh, Saudi Arabia. This role plays a key part in ensuring a seamless and positive patient experience, from initial consultation through to treatment completion and follow-up. The incumbent contributes to the clinic's success by providing excellent care and administrative support.
Key Tasks and Responsibilities
- Efficiently organize and manage the schedules of dentists and general practitioners.
- Welcome patients and their companions during their treatment journey within the clinic.
- Clearly and professionally explain treatment plans and doctor's recommendations.
- Provide financial information, payment options, and available financing details to patients.
- Respond to patient inquiries via phone and other communication channels.
- Follow up with patients regarding their dental treatments and convert inquiries into appointments.
- Contribute to achieving clinic goals by treating patients and ensuring their satisfaction.
- Continuously follow up with patients committed to treatment and transition them to effective treatment plans.
- Ensure the highest standards of patient care and service delivery.
- Prepare daily reports related to appointments, patient status, and treatment outcomes.
Qualifications and Requirements
- Distinctive personality and organizational ability, with excellent communication and interpersonal skills.
- Ability to communicate and persuade effectively.
- Ability to build positive relationships with patients and gain their trust.
- Skills in organization and time management.
- Ability to work within a team and take on responsibilities.
- Ability to track financial treatments and payments in coordination with management.
- Maintain high standards of patient care and satisfaction.
- Ability to use computer software for scheduling and appointment management.
- Proficiency in both Arabic and English, spoken and written.
Core Skills
- Treatment Coordination
- Patient Care
- Sales
- Communication
- Customer Service
- Appointment Scheduling
- Financial Transactions
- Follow-up
- Computer Skills
- Arabic Language
- English Language
Job Details
This is a full-time position requiring 0-1 year of experience. The work location is Riyadh, Saudi Arabia.
Requirements
- No experience required
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