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SalarySalarySR 6,000 / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationGhirnatah, Riyadh

Job Title:

Quality & Compliance Manager – مدير الجودة والالتزام

Main Tasks and Responsibilities:

  • Setting and developing quality standards for salon services.

  • Monitoring branch performance and ensuring compliance with cleanliness, hospitality, and overall appearance standards.

  • Conducting regular field visits to branches and preparing detailed evaluation reports.

  • Training branch supervisors and staff on quality policies and customer service.

  • Receiving and analyzing customer feedback and providing appropriate solutions.

  • Monitoring key performance indicators (KPIs) related to customer satisfaction and service quality.

  • Participating in developing continuous improvement plans and standardizing the working style across all branches.

Requirements

  • Requires +10 Years experience
  • Intermediate in English

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تحمّل مسؤولية إدارة مقترحات حملات المؤثرين من البداية إلى النهاية. كُن الجسر الرئيسي بين قادة المبيعات والعملاء والمؤثرين — لضمان وضوح الموجزات، تنافسية العروض، ورضا العملاء.

المسؤوليات الرئيسية:
• استلام العملاء المؤهلين من فريق المبيعات وإعداد موجزات الحملات.
• التواصل مع العملاء لإنهاء الأهداف والمخرجات المطلوبة.
• التفاوض مع المؤثرين، جمع عروض الأسعار، وبناء المقترحات.
• التعاون مع أخصائي الحملات لتنفيذ الحملة وإعداد التقارير.
• متابعة تحويل العملاء المحتملين إلى عقود ورصد فرص البيع الإضافي.

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• مدة إعداد المقترح (≤ 5 أيام عمل).
• معدل تحويل المقترحات إلى عقود (%).
• متوسط حجم صفقة الحملة (بالريال السعودي).
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