Cleaning and Housekeeping Supervisor📣 Job Ad

Join Shangri-La Jeddah as a Housekeeping Supervisor!
We are looking for an experienced Housekeeping Supervisor who will be responsible for maintaining the high cleanliness standards of our luxurious property. You will be reporting directly to the Executive Housekeeper and will assist in managing all housekeeping activities while ensuring an aesthetically pleasing environment for our guests.

Key Responsibilities:

• Oversee and direct all housekeeping activities.
• Record and report items that require maintenance.
• Coordinate with the Engineering team for necessary repairs.
• Ensure compliance with grooming standards as detailed in the Employee Handbook.
• Assist in preparing the housekeeping duty roster based on anticipated peak periods.

What We Are Looking For:

• Prior experience as a Housekeeping Supervisor in a five-star hotel.
• Excellent proficiency in English, both written and verbal.
• Strong computer skills and effective training capabilities.
• Willingness to work extended hours as needed.

Why Join Us:

• A supportive environment that promotes personal growth and self-realization.
• Structured learning pathways and professional advancement opportunities.
• Competitive benefits and recognition programs.
• Commitment to diversity and inclusion in a thriving workplace.

Join Rixos Hotels as a Housekeeping Supervisor!
Rixos Hotels, established in 2000, is a prestigious luxury hotel chain known for its exceptional hospitality and all-inclusive services. In this role, you will ensure the highest standards of cleanliness and guest satisfaction.

Key Responsibilities:

• Inspect guest rooms, corridors, and pantries daily to ensure cleanliness.
• Conduct on-the-job training for Room Attendants.
• Maintain effective employee relations and ensure proper handover of shifts.
• Prepare job orders and coordinate with Engineering for maintenance follow-up.
• Attend daily briefings and report any irregularities.
• Oversee and check all room cleanliness and maintenance.
• Handle service matters and ensure hygiene in all areas.

Qualifications:

• University Degree in any field.
• Minimum of 2 years in a similar role within a five-star hotel.
• Additional diploma or degree in hospitality with 8-10 years experience is preferred.

Be part of an innovative team that values your career development and offers numerous growth opportunities. If you are detail-oriented and passionate about hospitality, we invite you to apply today!

About the Role:
A Housekeeping Supervisor is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.

Key Responsibilities:

• Oversee housekeeping operations.
• Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement.
• Operate within departmental budgets through effective stock and cost controls and well-managed schedules.
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures.
• Monitor the appearance, standards, and performance of the Housekeeping Team with an emphasis on training and teamwork.
• Ensure team members have up-to-date knowledge of all room categories and amenities.
• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers.
• Ensure staffing levels cover business demands.
• Ensure ongoing training and that communication meetings are conducted and post-meeting minutes generated.
• Manage staff performance issues in compliance with company policies and procedures.
• Recruit, manage, train, and develop the Housekeeping team.
• Competent in property management systems.
• Assist other departments wherever necessary.

Requirements:

• Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity.
• High level of commercial awareness and cost control capabilities.
• Previous experience of managing a department and Profit and Loss account.
• Excellent leadership, interpersonal and communication skills.
• Committed to delivering high levels of customer service.
• Ability to work under pressure.
• IT proficiency.
• Excellent grooming standards.
• Flexibility to respond to a range of different work situations.

Desirable:

• Familiar with Property Management Systems.