Cleaning and Housekeeping Supervisor📣 Job Ad

Join our team at M Hotel Al Dana Makkah as a Housekeeping Supervisor!
As a pivotal member of our establishment, you will ensure the cleanliness and orderliness of all areas of the hotel. Your leadership will inspire the housekeeping team to maintain high standards of guest satisfaction and operational excellence.

Key Responsibilities:

• Organize and assign daily tasks to Housekeeping Attendants to ensure efficient service.
• Supply necessary resources for housekeeping tasks, including keys and supplies.
• Handle guest requests and complaints effectively to enhance satisfaction.
• Regularly inspect guest rooms for cleanliness and quality assurance compliance.
• Communicate with the Front Office for operational efficiency.
• Report damages and manage lost and found procedures.
• Order supplies and manage inventory to ensure adequate stock levels.
• Evaluate and provide feedback on Housekeeping Attendant performance.
• Train Room Attendants on Standards of Performance (SOPs).
• Maintain compliance with environmental, health, and safety standards.

We are committed to providing a supportive work environment where you can thrive and grow in your career!

Join Al Marwa Rayhaan by Rotana as a Housekeeping Supervisor!
We are currently seeking passionate and dynamic guest-focused housekeeping professionals who pride themselves on delivering extraordinary levels of customer service and providing creative solutions to our guests.

Key Responsibilities:

• Supervise the team of Housekeeping Attendants to achieve operational objectives.
• Prepare job assignments for Housekeeping Attendants.
• Issue keys and supplies and take special note of VIPs, Do Not Disturb, Sleep Out, and Double-Lock rooms.
• Attend daily meetings for special instructions and receive check-outs before reporting them as vacant.
• Carry out special requests from guests and ensure areas cleaned meet required standards.
• Inspect cleaned areas using checklists to ensure cleaning is adequate and report immediate repairs.
• Supervise cleaning of guest rooms, corridors, and stairwells while training and assisting Housekeeping Attendants.
• Assist with inventory management and ensure all machines and equipment are maintained properly.

Skills and Qualifications:
The ideal candidate will have a diploma or vocational training in hospitality, coupled with minor supervisory experience within a hotel housekeeping department. Strong command of English, interpersonal skills, and problem-solving abilities are essential. Familiarity with Opera software is an advantage.

Knowledge & Competencies:

• Understanding hotel operations.
• Effective communication skills.
• Planning for business requirements.
• Supervisory skills.
• Teamwork and adaptability.
• Customer focus and results-driven approach.

Join Rotana Hotels as a Housekeeping Supervisor
We are currently seeking passionate and dynamic guest-focused housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Key Responsibilities:

• Supervise the team of Housekeeping Attendants towards achieving the operational objectives.
• Ensure that cleanliness and maintenance standards of the hotel are met.
• Prepare Housekeeping Attendants' job assignments.
• Issue keys and supplies to Housekeeping Attendants.
• Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action.
• Attend daily meetings and receive special instructions.
• Inspect cleaned areas to ensure they meet standards.
• Train and assist Housekeeping Attendants.
• Assist with inventory and ensure housekeeping machines and equipment are maintained.

Skills and Qualifications:
You should ideally have a diploma or vocational training in hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem-solving abilities are essential. Computer literacy and previous experiences with Opera are an advantage.

Knowledge & Competencies:

• Understanding Hotel Operations
• Effective Communication
• Adaptability
• Customer Focus
• Teamwork
• Drive for Results