Cleaning and Housekeeping Supervisor📣 Job Ad

Join Our Team at Rotana Hotels as a Housekeeping Supervisor
At Rotana Hotels, we are dedicated to delivering extraordinary levels of customer service and providing creative solutions for our guests. We are currently seeking passionate and dynamic individuals to join our housekeeping team.

About the Role
As a Housekeeping Supervisor, you will oversee the team of Housekeeping Attendants to achieve operational objectives while ensuring compliance with the hotel's cleanliness and maintenance standards. Your core responsibilities will include:

• Preparing job assignments for Housekeeping Attendants.
• Issuing keys and supplies to the team.
• Managing VIP statuses, special requests, and inspections to ensure guest satisfaction.
• Conducting daily meetings for special instructions.
• Training and assisting Housekeeping Attendants.

Skills and Qualifications
The ideal candidate will have:

• A diploma or vocational training in hospitality.
• Previous supervisory experience in a hotel housekeeping department.
• Strong communication skills in English.
• Good interpersonal and problem-solving abilities.
• Computer literacy and experience with Opera is a plus.

Why Work at Rotana Hotels?
We offer a vibrant work environment where you can thrive and make a difference. You will be part of a multi-cultural team focused on excellence. If you're committed to delivering high-quality service and enjoy working under pressure, we want to hear from you!

Join our team at M Hotel Al Dana Makkah as a Housekeeping Supervisor!
As a pivotal member of our establishment, you will ensure the cleanliness and orderliness of all areas of the hotel. Your leadership will inspire the housekeeping team to maintain high standards of guest satisfaction and operational excellence.

Key Responsibilities:

• Organize and assign daily tasks to Housekeeping Attendants to ensure efficient service.
• Supply necessary resources for housekeeping tasks, including keys and supplies.
• Handle guest requests and complaints effectively to enhance satisfaction.
• Regularly inspect guest rooms for cleanliness and quality assurance compliance.
• Communicate with the Front Office for operational efficiency.
• Report damages and manage lost and found procedures.
• Order supplies and manage inventory to ensure adequate stock levels.
• Evaluate and provide feedback on Housekeeping Attendant performance.
• Train Room Attendants on Standards of Performance (SOPs).
• Maintain compliance with environmental, health, and safety standards.

We are committed to providing a supportive work environment where you can thrive and grow in your career!

Join Al Marwa Rayhaan by Rotana as a Housekeeping Supervisor!
We are currently seeking passionate and dynamic guest-focused housekeeping professionals who pride themselves on delivering extraordinary levels of customer service and providing creative solutions to our guests.

Key Responsibilities:

• Supervise the team of Housekeeping Attendants to achieve operational objectives.
• Prepare job assignments for Housekeeping Attendants.
• Issue keys and supplies and take special note of VIPs, Do Not Disturb, Sleep Out, and Double-Lock rooms.
• Attend daily meetings for special instructions and receive check-outs before reporting them as vacant.
• Carry out special requests from guests and ensure areas cleaned meet required standards.
• Inspect cleaned areas using checklists to ensure cleaning is adequate and report immediate repairs.
• Supervise cleaning of guest rooms, corridors, and stairwells while training and assisting Housekeeping Attendants.
• Assist with inventory management and ensure all machines and equipment are maintained properly.

Skills and Qualifications:
The ideal candidate will have a diploma or vocational training in hospitality, coupled with minor supervisory experience within a hotel housekeeping department. Strong command of English, interpersonal skills, and problem-solving abilities are essential. Familiarity with Opera software is an advantage.

Knowledge & Competencies:

• Understanding hotel operations.
• Effective communication skills.
• Planning for business requirements.
• Supervisory skills.
• Teamwork and adaptability.
• Customer focus and results-driven approach.