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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join Rotana Hotels as a Housekeeping Supervisor
We are currently seeking passionate and dynamic guest-focused housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Key Responsibilities:
  • Supervise the team of Housekeeping Attendants towards achieving the operational objectives.
  • Ensure that cleanliness and maintenance standards of the hotel are met.
  • Prepare Housekeeping Attendants' job assignments.
  • Issue keys and supplies to Housekeeping Attendants.
  • Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action.
  • Attend daily meetings and receive special instructions.
  • Inspect cleaned areas to ensure they meet standards.
  • Train and assist Housekeeping Attendants.
  • Assist with inventory and ensure housekeeping machines and equipment are maintained.

Skills and Qualifications:
You should ideally have a diploma or vocational training in hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem-solving abilities are essential. Computer literacy and previous experiences with Opera are an advantage.

Knowledge & Competencies:
  • Understanding Hotel Operations
  • Effective Communication
  • Adaptability
  • Customer Focus
  • Teamwork
  • Drive for Results

Requirements

  • Requires 2-5 Years experience

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