Cleaning and Housekeeping Supervisor📣 Job Ad

Join Our Team at Rotana Hotels as a Housekeeping Supervisor
At Rotana Hotels, we are dedicated to delivering extraordinary levels of customer service and providing creative solutions for our guests. We are currently seeking passionate and dynamic individuals to join our housekeeping team.

About the Role
As a Housekeeping Supervisor, you will oversee the team of Housekeeping Attendants to achieve operational objectives while ensuring compliance with the hotel's cleanliness and maintenance standards. Your core responsibilities will include:

• Preparing job assignments for Housekeeping Attendants.
• Issuing keys and supplies to the team.
• Managing VIP statuses, special requests, and inspections to ensure guest satisfaction.
• Conducting daily meetings for special instructions.
• Training and assisting Housekeeping Attendants.

Skills and Qualifications
The ideal candidate will have:

• A diploma or vocational training in hospitality.
• Previous supervisory experience in a hotel housekeeping department.
• Strong communication skills in English.
• Good interpersonal and problem-solving abilities.
• Computer literacy and experience with Opera is a plus.

Why Work at Rotana Hotels?
We offer a vibrant work environment where you can thrive and make a difference. You will be part of a multi-cultural team focused on excellence. If you're committed to delivering high-quality service and enjoy working under pressure, we want to hear from you!

Join our team at M Hotel Al Dana Makkah as a Housekeeping Supervisor!
As a pivotal member of our establishment, you will ensure the cleanliness and orderliness of all areas of the hotel. Your leadership will inspire the housekeeping team to maintain high standards of guest satisfaction and operational excellence.

Key Responsibilities:

• Organize and assign daily tasks to Housekeeping Attendants to ensure efficient service.
• Supply necessary resources for housekeeping tasks, including keys and supplies.
• Handle guest requests and complaints effectively to enhance satisfaction.
• Regularly inspect guest rooms for cleanliness and quality assurance compliance.
• Communicate with the Front Office for operational efficiency.
• Report damages and manage lost and found procedures.
• Order supplies and manage inventory to ensure adequate stock levels.
• Evaluate and provide feedback on Housekeeping Attendant performance.
• Train Room Attendants on Standards of Performance (SOPs).
• Maintain compliance with environmental, health, and safety standards.

We are committed to providing a supportive work environment where you can thrive and grow in your career!

Join Hilton as a Housekeeping Floor Supervisor!
As a vital member of our Housekeeping Department, you will play a key role in ensuring the cleanliness and upkeep of our hotel. This position involves several important responsibilities:

• Allocate work duties to Team Members
• Perform routine inspections of all check out rooms and spot checks of occupied rooms
• Report and follow up on any maintenance defects or issues
• Inspect service areas, store rooms, and corridors regularly
• Schedule and supervise deep cleaning and other projects
• Manage and train Room Attendants to ensure performance standards are met
• Maintain stock control and manage equipment
• Provide excellent Guest service, including VIP services
• Ensure adherence to hotel brand standards

What We Are Looking For:
To be successful in this role, you should possess:

• Previous experience in a supervisory housekeeping role
• A successful track record in team management
• Strong organizational and analytical skills
• Attention to detail
• Strong communication skills
• A passion for exceptional guest service
• Proficiency with computers and software, preferably Microsoft Office

About Hilton:
Hilton is a renowned global hospitality company, focused on providing extraordinary experiences. Our team members are central to our mission of delivering exceptional guest services.