Call Center Agent📣 Job Ad

Lead the Future. A Hospitality Brand - For Those Who Want It All!

At Red Sea Global (RSG), we’re redefining the way the world experiences travel—by creating destinations that are immersive, sustainable, and transformative. In partnership with trailblazing hospitality leaders like Equinox Hotels, we’re turning this vision into reality.

As the Office Manager, you will play a key role in ensuring smooth administrative operations and providing high-level support to the General Manager in a luxury hospitality environment. This role requires a proactive, highly organized, and detail-oriented individual who can manage office administration, coordinate executive functions, and assist in operational management while upholding the highest service standards expected in a prestigious hotel.

Job Responsibilities:

• Executive Support to the General Manager: Act as the primary point of contact between the GM and internal/external stakeholders.
• Office Administration & Operations Management: Oversee day-to-day office operations to ensure efficiency and organization.
• Guest Relations Support: Assist with high-profile member and VIP guest requests on behalf of the GM.
• HR & Staff Coordination Support: Assist the HR department with staff scheduling, onboarding, and documentation.
• Financial & Procurement Support: Assist finance director with basic financial tasks.
• Event & Meeting Coordination: Organize executive meetings and assist with hotel events.
• IT & Communication Support: Manage office communications.
• Safety, Quality & Environment: Apply safety and quality management policies.
• Continuous Improvement: Contribute to the identification of improvement opportunities.

Job Requirements:

• Bachelor’s degree in business administration, Hospitality Management, or a related field preferred.
• 5+ years of experience in office management, executive assistance, or hospitality administration.
• Prior experience in luxury hospitality or high-end resorts is an advantage.
• Strong proficiency in Microsoft Office Suite and administrative tools.
• Excellent written and verbal communication skills in English and Arabic.
• Ability to handle confidential information with discretion.
• Strong multitasking and organizational skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.

About the job
Join Miraval The Red Sea as a Barber and take part in delivering exceptional grooming services tailored specifically for male guests in a luxurious spa environment. This role goes beyond a typical barber experience, merging expert techniques with a focus on wellness and relaxation.

Position Summary
The Barber will be responsible for executing a variety of men’s grooming services, including haircuts, beard grooming, shaves, and scalp care, ensuring each guest receives a personalized experience in line with Miraval’s wellness philosophy.

Key Responsibilities

• Men’s Grooming Services: Provide haircuts, beard trims, straight razor shaves, and scalp massages tailored to individual guest styles.
• Guest Experience & Personalization: Conduct thorough consultations to understand guest expectations, building relationships through attention to detail.
• Salon Standards & Operations: Maintain clean and hygienic workstations, follow health protocols, and assist in upselling services.
• Additional Services & Events: Support special events, including VIP grooming requests and wellness retreats.

Qualifications

• Certified and licensed Barber with formal training in grooming techniques.
• Minimum of 2 years experience in a luxury grooming environment.
• Fluent in English; Arabic is a plus.

Skills & Abilities

• Strong barbering skills with a focus on detail and guest comfort.
• Excellent communication and organizational skills.