Advertising Manager Jobs in Makkah

More than 22 Advertising Manager Jobs in Makkah. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Marketing Manager

Marketing Manager

📣 Job Ad

Samaya Investment Company

Full-time
About the Role
Samaya Investment Company is seeking a visionary and dynamic Marketing Manager for Cultural Projects & Museums to lead the marketing strategies and elevate the visitor experience for our unique cultural landmarks and museum projects located in the holy cities of Makkah and Madinah.

Key Responsibilities
  • Strategic Planning: Develop, execute, and continuously optimize comprehensive marketing strategies and operational action plans tailored for Samaya’s cultural projects and museums in Makkah and Madinah.
  • Strategic Partnerships & Alliances: Establish, negotiate, and maintain strong B2B partnerships with Hajj & Umrah companies, relevant Government Entities, major Hotels surrounding the Two Holy Mosques, travel agencies, and tour operators to expand market presence and maximize group bookings.
  • Team Leadership: Lead, mentor, and inspire a high-performing marketing team, fostering a collaborative, creative, and target-driven professional environment across multiple cities.
  • Performance & Revenue Drive: Achieve concrete marketing and sales targets (ticket sales, specialized services), effectively managing operational and market challenges through data-driven decision-making.
  • Tourism & Experience Marketing: Design and promote tailored visitor experiences, seasonal programs, and interactive initiatives that boost attendance, enhance visitor engagement, and maximize Return on Investment (ROI).
  • Pilgrim Segment Targeting: Utilize deep knowledge of the Hajj, Umrah, and international tourism markets to design targeted campaigns that address the specific behaviors, languages, and needs of global visitors coming to the Kingdom.
  • Omnichannel Coordination: Synchronize various marketing tracks (digital marketing, content creation, PR, and ad campaigns), ensuring all creative assets seamlessly align with the project’s cultural identity and brand values.
  • Stakeholder & Corporate Representation: Professionally represent Samaya’s cultural and museum projects in front of corporate partners, hotel executives, and government entities through exceptional presentation and negotiation skills.
  • Seasonal Campaigns: Create and deploy innovative, high-impact seasonal marketing campaigns aligned with major religious seasons (Ramadan & Hajj), and cultural events to consistently drive peak foot traffic.

Qualifications & Requirements
  • Experience: Proven executive track record (10+ years) in marketing management, with a strong portfolio of success within Cultural Projects, Museums, Tourism, or Hospitality/Service Marketing.
  • Market Knowledge & Network: Deep understanding of the Saudi tourism ecosystem, with extensive, ready-to-leverage networks within Hajj & Umrah sectors, the hospitality/hotel industry, and government relations in Makkah and Madinah.
  • Leadership: Exceptional capability in leading cross-functional marketing teams and managing high-stakes, multi-stakeholder projects.
  • Technical Skills: Advanced analytical skills with a data-driven mindset, high-level corporate presentation skills, and strong commercial acumen in contract negotiations.
  • Language: Fluent in Arabic and English (written and spoken), with the ability to maintain the highest standard of corporate communication and cultural nuance.

breifcase2-5 years

locationMakkah

18 days ago
Digital Marketing Manager

Digital Marketing Manager

📣 Job AdNew

Al-Awali Real Estate Development Company

Full-time

About the Role

Alawaly Real Estate is seeking a highly skilled and experienced Digital Marketing Manager to lead, manage, and optimize the company's digital marketing ecosystem and paid advertising campaigns across diverse real estate projects. This pivotal role focuses on strategic campaign planning, meticulous budget management, continuous performance optimization, and advanced data analytics to increase lead quality. The primary objective is to ensure seamless alignment between digital marketing initiatives and sales goals, ultimately driving business growth and enhancing conversion rates in the Jeddah and Makkah regions.

The ideal candidate will be instrumental in shaping and executing digital strategies that resonate within the real estate market, leveraging a deep understanding of digital platforms and customer journeys to achieve ambitious business objectives.

Key Tasks and Responsibilities

  • Develop and implement comprehensive digital marketing strategies for real estate projects in close coordination with the Marketing Director.
  • Plan, launch, and manage paid advertising campaigns across major digital platforms, including Meta, Snapchat, TikTok, Google Search, Google Display, and other relevant channels.
  • Define clear advertising objectives tailored to each project phase, encompassing awareness, traffic, lead generation, retargeting, and conversion optimization.
  • Efficiently manage and allocate advertising budgets across various channels based on daily and weekly performance analysis.
  • Monitor daily campaign performance and analyze key metrics such as Cost Per Lead (CPL), Click-Through Rate (CTR), Cost Per Click (CPC), Cost Per Mille (CPM), conversion rate, and Qualified Lead Cost.
  • Oversee the setup of UTM tracking, pixels, and conversion events, ensuring accurate tracking using Google Tag Manager (GTM) and Google Analytics 4 (GA4).
  • Build and maintain clear, interactive data dashboards using tools like Looker Studio or Power BI to present channel and project performance to senior management.
  • Regularly coordinate with sales and customer service teams to assess lead quality, monitor the conversion funnel, and respond to sales feedback.
  • Propose and optimize dedicated landing pages and lead forms to enhance the digital customer experience from ad click to final submission.
  • Implement advanced retargeting campaigns and build lookalike/custom audiences to capture high-intent leads.
  • Provide clear, data-backed creative briefs to content and design teams, and lead A/B testing frameworks for ad copy, creatives, videos, and landing pages.
  • Oversee and evaluate the performance of digital agencies, platforms, and external vendors to ensure data transparency and ROI.
  • Effectively contribute to improving data quality within the CRM system, linking campaign sources to lead qualification stages.
  • Conduct continuous analysis of digital competitors and stay updated with the latest ad platform algorithms and real estate marketing trends.

Qualifications and Requirements

  • Bachelor's degree in Marketing, Digital Marketing, Business Administration, or a related field.
  • Minimum of 6 years of hands-on experience in digital marketing, with a proven track record in high-performing paid advertising campaigns.
  • At least 3 years of dedicated experience in lead generation campaigns, preferably within the real estate sector or industries with long sales cycles/high-value products.
  • Previous experience within real estate development companies, real estate brokerage firms, PropTech platforms, or digital performance agencies managing real estate portfolios.
  • Demonstrated experience in managing medium to large-scale advertising budgets with verifiable ROI data.
  • Professional proficiency in Arabic and English.

Required Skills

  • Full mastery of Meta Ads Manager, Snapchat Ads Manager, TikTok Ads Manager, and Google Ads (Search, Display, Performance Max).
  • Advanced proficiency in GA4, Google Tag Manager, Conversion API (CAPI), and complex tracking plan setups.
  • Ability to build performance dashboards using Looker Studio, Power BI, or equivalent tools.
  • Deep understanding of digital KPIs (CTR, CPC, CPM, CPL, CPA, ROAS) and the ability to translate raw data into actionable insights.
  • Proven experience in generating high-value leads and understanding the specific real estate customer journey.
  • Experience working with CRM systems such as Bitrix24, HubSpot, Salesforce, or Zoho, and linking campaign data to sales pipelines.
  • Strong understanding of Search Engine Optimization (SEO/SEM), including Google Keyword Planner and negative keyword strategies.
  • Proficiency in designing and implementing structured A/B tests for creatives, landing pages, and audiences.
  • Ability to manage medium to large monthly budgets and interpret various attribution models.
  • Strong analytical and data-driven mindset with high accuracy and attention to detail when analyzing numbers.
  • Quick decision-making and problem-solving capabilities.
  • Strong financial accountability and budget ownership.
  • Excellent communication skills to bridge the gap between marketing, sales, and executive management.
  • Agile mindset with a commitment to continuous improvement.
  • Ability to work effectively under pressure and meet stringent lead generation targets.

Work Environment and Location

The incumbent will work at Alawaly Real Estate, a leading real estate development company. The scope of work covers the Makkah region, with a focus on the cities of Jeddah and Makkah. This is a full-time position.

breifcase+10 years

locationMakkah

4 days ago
Digital Marketing Manager

Digital Marketing Manager

📣 Job AdNew

Match

Full-time

About the Role

Match Perfumes is seeking a Digital Marketing Manager to lead its online and offline marketing efforts. This role is crucial for enhancing the brand's presence across all channels, fostering engagement, and optimizing marketing performance. The ideal candidate will demonstrate a strategic approach and a proven history of successful digital marketing campaign execution.

This is a full-time position focused on shaping the marketing strategy for a growing brand within the beauty and luxury sector. The role involves ensuring a consistent and impactful brand message through collaboration with various internal teams to achieve business objectives.

Key Responsibilities

  • Develop and implement comprehensive digital marketing strategies, including social media, Google Ads, Search Engine Optimization (SEO), and email marketing campaigns.
  • Manage and optimize content across all digital platforms, ensuring brand consistency and engagement.
  • Oversee website performance and e-commerce operations, driving traffic and conversion rates.
  • Plan and execute in-store promotions, events, and retail activations to enhance brand visibility and customer interaction.
  • Analyze the performance of all marketing campaigns, meticulously tracking key metrics to optimize Return on Investment (ROI).
  • Collaborate effectively with creative, sales, and product development teams to ensure unified branding and integrated marketing efforts.

Qualifications and Experience

  • A minimum of 5 to 8 years of progressive experience in digital marketing.
  • Preference will be given to candidates with experience in the beauty or luxury industry.
  • Demonstrated expertise in campaign management, performance analytics, and brand communication strategies.
  • Fluency in both Arabic and English is essential for effective communication with diverse stakeholders and target audiences.

Required Skills

  • Digital Marketing
  • Campaign Management
  • Analytics
  • Brand Communication
  • Social Media Marketing
  • Google Ads
  • Search Engine Optimization (SEO)
  • Email Marketing
  • Content Management
  • Website Management
  • E-commerce

Work Location and Type

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires a professional with 5-10 years of relevant experience in the digital marketing field.

breifcase5-10 years

locationMakkah

about 22 hours ago
Marketing Manager

Marketing Manager

📣 Job AdNew

Marina Fashion

Full-time

About the Role

Marina Fashion is seeking an experienced and results-driven Marketing Manager to join our team in Jeddah, Makkah, Saudi Arabia. This full-time role is crucial for leading the development and execution of comprehensive marketing strategies designed to significantly enhance brand awareness, drive customer acquisition, increase footfall in our retail stores, and boost overall sales across both our physical locations and digital channels. The ideal candidate will possess a robust background in fashion retail marketing, digital marketing, customer engagement, and brand management, with a strong understanding of the GCC market dynamics. This position requires a strategic thinker with a proven ability to translate business objectives into impactful marketing initiatives. You will be instrumental in shaping the brand's presence and driving commercial success within the competitive Saudi Arabian retail landscape.

Key Responsibilities

  • Develop and execute comprehensive annual and seasonal marketing strategies that align with business objectives and sales targets.
  • Drive initiatives focused on increasing brand awareness, acquiring new customers, retaining existing ones, and growing revenue across retail stores and digital platforms.
  • Plan, manage, and optimize marketing campaigns across digital channels, including social media, search engines, email marketing, and influencer collaborations.
  • Lead the execution of promotional campaigns, new store openings, seasonal events, and product launch activities.
  • Analyze market trends, customer insights, and competitor activities to identify strategic opportunities and enhance marketing performance.
  • Collaborate with cross-functional teams, including Retail Operations, Merchandising, E-commerce, and Sales, to ensure marketing efforts support commercial goals.
  • Manage and enhance CRM systems and customer loyalty programs to foster customer engagement, encourage repeat purchases, and maximize customer lifetime value.
  • Oversee the creation of compelling content, ensuring consistent brand messaging across all marketing channels.
  • Monitor, analyze, and report on marketing campaign performance, KPIs, ROI, and customer acquisition metrics.
  • Manage relationships with external partners, including advertising agencies, media partners, and influencers.
  • Prepare and control marketing budgets to ensure efficient resource allocation and return on investment.

Qualifications and Requirements

  • Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
  • A minimum of 5 to 8 years of progressive marketing experience within the Fashion Retail, Apparel, Lifestyle, Beauty, or broader Consumer Retail sectors.
  • Demonstrated track record of developing and executing integrated marketing campaigns with measurable results.
  • Proven expertise in digital marketing strategies, social media advertising, CRM implementation, customer loyalty program management, and marketing analytics.
  • Hands-on experience with marketing tools such as Google Analytics, Google Ads, Meta Business Suite, and marketing automation platforms.
  • Strong analytical capabilities, excellent communication and interpersonal skills, robust project management abilities, and effective leadership qualities.
  • Experience in managing marketing agencies, external vendors, and marketing budgets.
  • Experience supporting multi-store retail operations is essential.
  • Fluency in English is required; proficiency in Arabic is highly preferred.

Required Skills

  • Digital Marketing
  • Social Media Advertising
  • Customer Relationship Management (CRM)
  • Customer Loyalty Programs
  • Marketing Analytics
  • Google Analytics
  • Google Ads
  • Meta Business Suite
  • Marketing Automation Tools
  • Analytical Skills
  • Communication Skills
  • Project Management
  • Leadership Skills
  • Brand Management
  • Customer Engagement

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Experience working within the Saudi Arabian or GCC retail market is highly preferred.

breifcase5-10 years

locationMakkah

2 days ago
Marketing Manager

Marketing Manager

📣 Job Ad

PATTIS INTERNATIONAL

Full-time
Join the Team as HORECA - Marketing Manager at Pattis International!

As a pivotal part of our dynamic marketing team, you will manage relationships with creative/media agencies and collaborate with stakeholders to drive our marketing initiatives. Your role will be essential in ensuring brand alignment across all marketing activities.

Key Responsibilities:
  • Agency and Stakeholder Collaboration: Build and maintain partnerships with external creative and media agencies.
  • Market Research and Strategy: Conduct comprehensive market research to identify trends, competitor activities, and customer preferences within the HORECA market.
  • Campaign and Event Management: Plan and execute integrated marketing campaigns and coordinate HORECA-focused events and sponsorships to strengthen brand visibility.
  • Content and Creative Development: Collaborate with creative teams to produce engaging and high-quality marketing materials.
  • Digital Marketing and Engagement: Manage digital marketing efforts to engage HORECA audiences, employing SEO and SEM strategies.
  • Partnership Development: Seek and establish partnerships with key HORECA players to elevate brand presence.
  • Performance Analysis and Reporting: Analyze marketing metrics to assess campaign effectiveness and prepare performance reports for leadership.
  • Budget Management: Develop and track marketing budgets to ensure effective resource allocation.

Requirements:
  • Bachelor's degree in Marketing, Business, or a related field.
  • 5-7 years of marketing experience, including 2-3 years in a managerial role within the HORECA industry.
  • Proficient in marketing software, CRM, and analytics tools.
  • Strong analytical, creative, and leadership skills with excellent communication abilities.

Become a vital part of Pattis International and contribute to our mission of delivering exceptional dining experiences across Saudi Arabia!

breifcase2-5 years

locationMakkah

10 days ago
Marketing Manager

Marketing Manager

📣 Job AdNew

Limo

Full-time

About the Role

Limo is a Saudi ride-hailing company focused on transforming transportation in the Kingdom, aligning with Vision 2030 through innovative mobility solutions. We are seeking an experienced Marketing Manager to oversee all marketing activities and drive service growth.

This role is critical for developing and executing comprehensive marketing strategies to enhance user acquisition, retention, and overall brand presence. The ideal candidate will possess a strong background specifically within the ride-hailing or food delivery app sectors.

Key Responsibilities

  • Develop and execute marketing strategies to achieve business objectives.
  • Manage and optimize digital marketing campaigns across platforms including TikTok, Snapchat, Google, and Meta.
  • Plan and execute offline and outdoor marketing campaigns.
  • Manage marketing budgets efficiently and optimize for return on investment (ROI).
  • Oversee branding initiatives, content creation, and marketing campaign execution.
  • Analyze campaign performance data to drive continuous improvements and strategic adjustments.
  • Support and implement strategies for app user acquisition, retention, and overall growth.

Qualifications and Requirements

  • Minimum of 3 years of marketing experience, specifically within the ride-hailing or food delivery app industries.
  • Demonstrated strong experience in both digital and offline marketing channels.
  • Proven experience in user acquisition, app install campaigns, retention strategies, and utilizing digital marketing platforms.
  • Experience in campaign management and building strong brand presence.
  • Strong analytical and organizational skills to manage complex projects and data.
  • Ability to deliver measurable results and drive significant growth outcomes.

Required Skills

  • Marketing Strategy Development and Execution
  • Digital Campaign Management (TikTok, Snapchat, Google, Meta)
  • Offline and Outdoor Campaign Planning
  • Budget Management and ROI Optimization
  • Branding and Content Strategy
  • Campaign Performance Analysis
  • User Acquisition and Retention Strategies
  • Growth Strategy Implementation
  • Proficiency in Digital Marketing Platforms
  • Campaign Management
  • Analytical Skills
  • Organizational Skills
  • Delivery of Measurable Results

Work Environment and Application

This is a full-time position. The role is based in Jeddah, Makkah, Saudi Arabia. Applicants are required to attach their portfolio or previous work, including examples of campaigns, creatives, app marketing results, or performance reports.

breifcase2-5 years

locationMakkah

7 days ago
Manager - PR Projects

Manager - PR Projects

📣 Job AdNew

Bupa Arabia

Full-time

About the Role

Bupa Arabia is seeking a Manager - PR Projects to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is responsible for overseeing and ensuring the successful execution of Public Relations projects from initiation to completion. The role involves managing project documentation, aligning stakeholders, and ensuring the timely delivery of project outcomes and key deliverables.

The ideal candidate will proactively manage cross-functional initiatives, assess project impacts, and align PR projects with the overall PR strategy. This includes developing tracking mechanisms and reporting progress to meet project objectives within established timelines.

Key Responsibilities

  • Manage PR projects to ensure the timely delivery of outcomes and key deliverables.
  • Create and maintain comprehensive project documentation, including initiation documents, risk assessments, and schedules.
  • Assess cross-functional and internal alignment with various stakeholders and provider relation leadership.
  • Define clear deliverables, timelines, and outcomes for projects during the initiation phase.
  • Manage all provider relation processes, ensuring thorough documentation.
  • Assess risks associated with provider relation processes.
  • Develop Standard Operating Procedures (SOPs) for all provider relation processes and ensure their approval by relevant stakeholders, including corporate governance.
  • Support and lead projects cross-functionally and internally within provider relations.
  • Plan and analyze the impact of projects on providers.
  • Link projects cross-functionally to the overall PR strategy.
  • Develop proper tracking and measurement systems for project progress, such as scorecards and dashboards.
  • Consistently report on project progress to ensure deliverables and timelines are met.
  • Assure the validation of savings projects related to spectrum.
  • Track, report, and document spectrum savings.

Qualifications and Experience

  • A minimum of 2 to 5 years of experience in project management.
  • Proven experience in managing projects and ensuring their successful completion.
  • Demonstrated ability to assess cross-functional and internal alignment with stakeholders.
  • Experience in developing and documenting Standard Operating Procedures (SOPs).
  • Proficiency in planning and analyzing project impacts.
  • Experience in developing project progress tracking mechanisms and reporting.
  • Ability to manage and document savings related to projects.

Required Skills and Education

  • Strong project management skills.
  • Effective management skills.
  • Candidates should hold a degree in Engineering, Administration, or Business.
  • A PMP certification is considered an advantage.

Work Location and Type

This is a full-time position based in Jeddah, Makkah, Saudi Arabia.

breifcase2-5 years

locationMakkah

7 days ago
Regional Sales Specialist - Paper Food Packaging Machines - Saudi Arabia

Regional Sales Specialist - Paper Food Packaging Machines - Saudi Arabia

📣 Job AdNew

PT Talenta Eksekutif Asia

Full-time

About the Role

PT Talenta Eksekutif Asia is seeking a Regional Sales Specialist to represent its client, a global manufacturer of industrial automation and packaging machinery, within Saudi Arabia. This role focuses on the paper food packaging machinery sector and requires expertise in B2B marketing and sales to build industry connections and foster business relationships. The client specializes in intelligent paper cup machines and automated container production systems, serving large-scale food manufacturers and industrial production companies worldwide. This position offers an opportunity to contribute to the growth of a key player in the industrial automation and packaging machinery market in Saudi Arabia.

Key Responsibilities

  • Manage sales activities in Saudi Arabia, with a focus on paper food packaging machines.
  • Lead localized digital marketing and regional brand-building initiatives to enhance market presence.
  • Execute targeted B2B marketing campaigns for industrial and manufacturing sectors.
  • Manage regional social media channels, ensuring consistent content and engagement.
  • Oversee website content updates, implement SEO strategies, and manage email marketing campaigns.
  • Develop and produce localized B2B marketing materials, including brochures, presentations, videos, graphics, and case studies.
  • Support the planning and execution of industrial exhibitions, trade shows, technical seminars, and distributor events.
  • Coordinate with regional sales teams and headquarters to align branding and campaign strategies.
  • Monitor campaign performance metrics and prepare analytical reports with optimization recommendations.
  • Maintain brand identity consistency across all marketing and communication channels.
  • Conduct market research on competitors, customer trends, and industrial market developments.

Qualifications and Requirements

  • Bachelor's Degree in Marketing, Communications, Digital Media, Business, or a related field.
  • 3 to 5 years of experience in Digital Marketing, Brand Management, B2B Marketing, or Commercial Marketing.
  • Essential prior experience within the paper cup machinery, paper container machinery, paper food packaging machinery, or related paper converting equipment industry.
  • Strong understanding of the paper cup manufacturing industry, paper food packaging production processes, and related industrial equipment markets.
  • Proven experience in developing and executing marketing strategies and campaigns targeting manufacturers, distributors, converters, or industrial customers in the paper packaging sector.
  • Strong capability in multimedia content creation, including video editing, graphic design, developing presentations, product catalogs, and technical marketing materials.
  • Good understanding of SEO, CMS platforms, email marketing systems, digital advertising, and social media management tools.
  • Analytical mindset with the ability to evaluate marketing performance, campaign effectiveness, lead generation, and ROI metrics.
  • Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment.
  • Excellent communication, presentation, content development, and stakeholder management skills.
  • Professional fluency in English is mandatory.
  • Mandarin proficiency is a strong advantage for cross-border communication.

Required Skills

  • Digital Marketing
  • Brand Management
  • B2B Marketing
  • Commercial Marketing
  • Paper Cup Machinery
  • Paper Container Machinery
  • Paper Food Packaging Machinery
  • Paper Converting Equipment
  • Paper Cup Manufacturing Industry Knowledge
  • Paper Food Packaging Production Processes Knowledge
  • Industrial Equipment Markets Understanding
  • Marketing Strategy Development
  • Multimedia Content Creation
  • Video Editing
  • Graphic Design
  • Presentation Development
  • Product Catalog Creation
  • Technical Marketing Material Development
  • Search Engine Optimization (SEO)
  • Content Management Systems (CMS)
  • Email Marketing Systems
  • Digital Advertising
  • Social Media Management Tools
  • Analytical Mindset
  • Marketing Performance Evaluation
  • Campaign Effectiveness Analysis
  • Lead Generation Activities
  • Return on Investment (ROI) Metrics
  • Project Management
  • Communication Skills
  • Presentation Skills
  • Content Development
  • Stakeholder Management
  • Mandarin (Advantageous)

Work Environment and Location

This is a full-time position. The role is based in Saudi Arabia, with specific locations including Jeddah and Makkah. The work involves representing a globally established industrial automation and packaging machinery manufacturer.

breifcase2-5 years

locationMakkah

4 days ago
Marketing Specialist

Marketing Specialist

📣 Job AdNew

Picture

Full-time

نبذة عن الدور

تبحث شركة Sawir عن خبير مبيعات ذي كفاءة عالية للانضمام إلى فريقها في مكة المكرمة، المملكة العربية السعودية. هذا المنصب بدوام كامل مخصص لفرد يتمتع بشغف قوي بالمبيعات وسجل حافل بالنجاح. سيكون المرشح المختار مسؤولاً عن تطوير وتنفيذ استراتيجيات مبيعات شاملة تهدف إلى تعزيز الحضور التجاري للعلامة التجارية للشركة وبناء علاقات استراتيجية مستدامة وطويلة الأمد مع شرائح العملاء المستهدفة. يسعى هذا الدور إلى المساهمة بشكل كبير في نمو ونجاح عمليات المبيعات داخل المنطقة.

المهام والمسؤوليات الرئيسية

  • تصميم وتنفيذ حملات مبيعات شاملة عبر القنوات الرقمية ووسائل الإعلام التقليدية، مع ضمان التوافق مع الأهداف الاستراتيجية والمالية للشركة.
  • إدارة وتوجيه التدفق التشغيلي لإنتاج المحتوى بالتعاون مع فريق التسويق، لضمان توافق المحتوى التحريري مع رؤية الشركة.
  • إجراء دراسات تحليلية لاتجاهات السوق وسلوك المستهلك، وتقييم أداء المنافسين لتقديم توصيات لاستراتيجيات المبيعات المدعومة بالبيانات.
  • إدارة وتطوير قنوات المبيعات وتحديد مجالات النمو، ووضع خطة مبتكرة لاستهداف شرائح عملاء جديدة وتعزيز ولاء العملاء الحاليين.
  • تحديد فرص التوسع ومجالات النمو الجديدة، وتطوير خطة مبتكرة لاستهداف شرائح عملاء جديدة من قاعدة العملاء الحالية وتعزيز ولاء العملاء الحاليين.

المؤهلات والمتطلبات

  • درجة البكالوريوس في المبيعات، إدارة الأعمال، أو أي مجال ذي صلة.
  • خبرة مثبتة تتراوح بين 3 إلى 5 سنوات في مجال المبيعات.
  • قدرة مثبتة على استخدام أنظمة المبيعات والأدوات التحليلية لتحليل البيانات.
  • مهارات متقدمة في التحليل الاستراتيجي، وحل المشكلات، واتخاذ القرارات بناءً على البيانات.
  • مهارات استثنائية في التواصل والتفاوض لإعداد التقارير والعروض التقديمية باللغتين العربية والإنجليزية.
  • القدرة على العمل بفعالية وموثوقية ضمن بيئة العمل وإدارة مشاريع متنوعة ضمن أطر زمنية محددة.

المهارات الأساسية

  • المبيعات
  • التسويق
  • التواصل
  • حملات المبيعات
  • استراتيجيات المبيعات والتسويق
  • المهارات التحليلية
  • إعداد التقارير
  • مهارات التواصل
  • مهارات التفاوض

معلومات إضافية

الموقع: مكة المكرمة، مكة المكرمة، المملكة العربية السعودية.
نوع العمل: دوام كامل.
الخبرة المطلوبة: 5-10 سنوات.

breifcase5-10 years

locationMakkah

4 days ago
License Owner / Operator, Jeddah

License Owner / Operator, Jeddah

📣 Job AdNew

Stranger Soccer

Full-time

About the Role

Stranger Soccer is seeking an individual to serve as the License Owner / Operator for Jeddah, Makkah, Saudi Arabia. This role offers the opportunity to develop a business by introducing Stranger Soccer's football experience platform to the local community. The position involves establishing and managing a football ecosystem designed to make casual football accessible through a mobile application.

This is an opportunity to own and operate a venture with support from Stranger Soccer's headquarters. The role requires managing all business aspects, including operations, marketing, and team recruitment. Support, tools, and a playbook will be provided by Stranger Soccer. The position is suited for individuals driven by ownership, impact, and results, with a strong understanding of football culture and local market insights.

Key Responsibilities

While specific duties were not provided, key responsibilities are expected to include:

  • Establishing and managing Stranger Soccer operations in Jeddah.
  • Overseeing the daily operations of the football experience platform.
  • Developing and implementing local marketing strategies for user acquisition and engagement.
  • Recruiting, training, and managing a local team to ensure quality game experiences.
  • Ensuring a consistent and high-quality player experience for all games booked via the app.
  • Managing the business's financial performance and growth within the Jeddah market.
  • Utilizing the Stranger Soccer platform and tools to build and scale the business.
  • Serving as the primary point of contact for the local market and reporting to Stranger Soccer HQ.

Qualifications and Requirements

  • A strong passion for football and a deep understanding of football culture.
  • Significant local insight into the Jeddah market.
  • Proven leadership capabilities.
  • Demonstrated business experience.
  • An entrepreneurial mindset with the drive to operate independently.
  • Willingness to take ownership and be accountable for business results.

Required Skills

  • Leadership
  • Business Acumen
  • Entrepreneurial Mindset
  • Operations Management
  • Marketing Strategy
  • Team Recruitment and Management

Work Location and Type

The role is based in Jeddah, Makkah, Saudi Arabia. The work type is Full-time. Experience required is between 0-1 years.

Further Information

To learn more about this opportunity and express your interest, please visit ******************* and click "Bring Stranger Soccer to Your City".

breifcase0-1 years

locationMakkah

4 days ago
KSA Net Revenue Manager

KSA Net Revenue Manager

📣 Job AdNew

Haleon

Full-time

About the Role

Haleon is a purpose-driven consumer company focused on delivering everyday health to millions through its portfolio of trusted brands such as Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum®. The company operates with a performance-focused culture, blending human understanding with trusted science.

The KSA Net Revenue Manager is a strategic position within Haleon Saudi Arabia's Commercial Excellence function. This role is responsible for developing and implementing the Net Revenue Management (NRM) strategy across Mass Market, Pharmacy Channel, Digital Commerce, and emerging routes-to-market in the Kingdom. The primary objective is to maximize Net Sales, protect gross margin, and drive sustainable, profitable revenue growth for the Haleon KSA portfolio. This position requires a commercially astute individual with a deep understanding of the Saudi retail promotional landscape and experience building NRM capabilities within a multinational FMCG company. The role involves close collaboration with Sales, Marketing, Finance, Supply Chain, and Customer teams to translate market intelligence into pricing, promotion, trade investment, and assortment decisions that impact the P&L. The position reports to the Commercial Excellence Lead.

Key Responsibilities

  • Own and execute the end-to-end Net Revenue Management (NRM) agenda for Haleon KSA, covering pricing, pack-price architecture, mix, promotional effectiveness, and trade terms across all channels.
  • Lead KSA pricing and Pack-Price Architecture (PPA) initiatives, including annual price reviews, channel harmonization, value-based pricing corridors, and new product development (NPD) pricing, ensuring alignment with KSA retailer expectations and competitive benchmarks.
  • Develop a structured view of the KSA promotional landscape, informed by direct knowledge of retailer category team planning, supplier investment evaluation, and shopper value equation shaping, to enhance promotional ROI for Haleon.
  • Analyze channel and customer profitability, identify revenue leakage, and propose corrective actions related to mix, assortment rationalization, trade terms, and SKU portfolio to improve Net Sales and gross-to-net performance.
  • Monitor market dynamics, competitor pricing and promotions, consumer insights, and channel performance using data from Nielsen, IQVIA, EPOS, and internal sell-in data, providing actionable recommendations to the KSA Leadership Team and MEA ComEx.
  • Partner with Sales managers and the Head of Sales to translate insights into executable, channel-specific plans for Mass Market, Pharmacy, and Digital Commerce, including platform-level pricing and promotional architecture.
  • Contribute to budgeting and forecasting cycles, and track and govern NRM KPIs, including price realization, trade spend efficiency, promotional ROI, and gross-to-net ratio.

Qualifications and Requirements

  • A minimum of 5 years of experience in Net Revenue Management, Revenue Growth Management, Pricing, Customer Marketing, or Commercial Finance within a top-tier blue-chip FMCG multinational operating at scale in the KSA market.
  • Direct, hands-on experience engaging with the category and commercial teams of Saudi modern trade and pharmacy retailers, demonstrating a clear understanding of how these retailers structure promotional plans, price ladders, and trade investment negotiations.
  • A proven track record of delivering measurable net sales, margin, or gross-to-net improvement through disciplined pricing, promotional optimization, and trade spend reallocation specifically within the KSA market.
  • Cross-category exposure across multiple FMCG segments, bringing a broad external perspective and structured benchmarking rigor.
  • Demonstrated ability to influence senior commercial and finance stakeholders in a matrixed multinational environment.

Required Skills

  • Net Revenue Management (NRM) and Revenue Growth Management (RGM)
  • Pricing and Pack-Price Architecture (PPA)
  • Promotional effectiveness and Trade terms management
  • New Product Development (NPD) pricing
  • Promotional ROI analysis
  • Channel and customer profitability analysis
  • Assortment rationalization and SKU portfolio management
  • Market dynamics monitoring and competitor pricing and promotions analysis
  • Consumer insights and channel performance analysis
  • Data analysis using Nielsen, IQVIA, EPOS, and internal sell-in data
  • Advanced analytics and financial acumen
  • P&L analysis and financial modelling
  • Syndicated data interpretation
  • Proficiency in Excel and BI tools
  • Channel-specific planning and platform-level pricing/promotional architecture
  • Budgeting and forecasting
  • NRM KPIs tracking (price realization, trade spend efficiency, gross-to-net ratio)
  • Stakeholder management

Work Location and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 5-10 years of relevant experience.

Haleon is committed to fostering an inclusive culture that values diverse backgrounds and perspectives. The company aims to be a place where all employees feel they truly belong. Information shared voluntarily during the application process will be kept confidential and used for legitimate business purposes, including inclusion and belonging programs, and will not influence employment decisions. Reasonable adjustments or accommodations can be requested during the application process by informing the recruiter.

breifcase5-10 years

locationMakkah

6 days ago
Sales Manager

Sales Manager

📣 Job Ad

Hilton

Full-time
Join Our Team as a Senior Sales Manager at Hilton!

As a Senior Sales Manager, you will play a pivotal role in driving our hotel's sales strategies and ensuring we remain at the forefront of the competitive hospitality marketplace. With Hilton's rich history and commitment to exceptional guest experiences, you'll be empowered to maximize business opportunities and develop strong client relationships.

Your Responsibilities:
  • Analyze local market trends and competitor activities to identify leads.
  • Develop customer accounts and engage with clients to enhance market share.
  • Negotiate competitive room rates and packages for corporate clients.
  • Create and implement innovative local marketing strategies, especially via social media.
  • Prepare contracts aligning with market conditions and business strategies.
  • Collaborate with various departments to ensure a superior guest experience.
  • Participate in sales events and maintain comprehensive reports on leads and activities.
  • Manage staff performance in accordance with company policies and recruit, train, and develop the sales team.

Your Qualifications:
  • Positive attitude and strong communication skills.
  • Proven experience in a sales role with a track record of closing deals.
  • Flexibility and ability to thrive under pressure.
  • Relevant degree is advantageous.
  • Passion for achieving sales targets and objectives.

About Hilton:Hilton is a global leader in the hospitality industry, dedicated to providing remarkable experiences. With a history spanning nearly a century, we pride ourselves on exceptional service and innovative technology to enhance the guest experience. Join us to be part of a team that is focused on exceeding guest expectations every day.

breifcase2-5 years

locationMakkah

18 days ago
Customer Development Manager

Customer Development Manager

📣 Job AdNew

Colgate-Palmolive

Full-time

About the Role

Colgate-Palmolive, a global leader in consumer products operating in over 200 countries, is seeking a Customer Development Manager to join its team. The company specializes in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition, with products used in households worldwide. As a caring and innovative growth company, Colgate-Palmolive is dedicated to reimagining a healthier future for people, pets, and the planet, guided by core values of Caring, Inclusivity, and Courage.

This full-time position is based in Jeddah, Makkah, Saudi Arabia, with potential travel up to 50% of the time. The Customer Development Manager will be responsible for achieving sales, margin, and volume targets for assigned accounts, ensuring flawless 5P (Product, Price, Place, Promotion, People) execution in-store, and developing strong partnerships with key customers.

Key Responsibilities

  • Achieve sales, margin, and volume targets for assigned accounts and ensure 5P execution in-store.
  • Develop and nurture partnerships between Colgate-Palmolive and a group of accounts at store and regional levels by building relationships and negotiating with Store Operations and in-store personnel.
  • Provide feedback on competitive intelligence and the in-store environment to ensure effective tactic implementation, reporting findings to the Customer Development Team Lead (CDTL).
  • Ensure tailored plans and promotions are developed in collaboration with the Regional Manager (RM) and executed within assigned accounts.
  • Cascade Channel Strategy, developed by the CDTL, within selected accounts, focusing on both qualitative (5Ps) and quantitative aspects (Sales per Account, per Store, per Category, and per SKU).
  • Build and manage relationships with key stakeholders, including Junior Buyers and Store Managers, at the regional and/or store level.
  • Conduct necessary negotiations regarding planograms, displays, and promotion execution at the regional office and/or store level.
  • Coordinate special events, including store-level sell-in and communication, and manage in-store materials in cooperation with the RM Team and CDTL.
  • Maximize the Profit & Loss (P&L) for assigned accounts by analyzing performance, identifying opportunities, and developing action plans.
  • Prepare Business Reviews twice a year, in conjunction with the CDTL and General Manager (GM), to meet with customers and discuss mutual growth opportunities.
  • Regularly visit stores within the assigned group of accounts to identify areas for improvement.
  • Coach and provide direction to in-store staff, including merchandisers, ensuring they are trained and updated on new products, promotions, and merchandising objectives.
  • Identify training needs for in-store staff and develop training plans with the CDTL.
  • Collaborate with the CDTL and RM to develop tools, merchandising materials, and in-store programs for effective shelf management to drive Colgate product purchases.
  • Supervise and analyze the consistent and accurate collection of data to monitor 5P performance against targets.
  • Clearly communicate in-store objectives and monitor the execution of 5P targets, product availability, assortment by store format, shelf pricing (regular and promoted), promotion implementation versus plan, share of shelf, planograms, and Point of Purchase (POP) placement versus plan.
  • Resolve operational issues encountered at regional offices or in-store.

Qualifications and Requirements

  • A minimum of a Bachelor's or similar degree is required.
  • At least 5 years of experience in the HSM/Pharma-DS environment within the Saudi Market.
  • Proven experience in developing the business of selected customers.
  • Good command of both English and Arabic languages.

Required Skills

  • Sales
  • Margin Management
  • Volume Achievement
  • 5P Execution
  • Customer Relationship Management
  • Negotiation
  • Competition Intelligence
  • Business Development
  • P&L Management
  • Merchandising
  • Shelf Management

Work Environment and Travel

This is a full-time role based in Jeddah, Makkah, Saudi Arabia. The position requires potential travel up to 50% of the time. The role is located in the Makkah region, with potential business activities extending to Riyadh.

breifcase5-10 years

locationMakkah

4 days ago
Kid to Kid South Blvd Store Manager

Kid to Kid South Blvd Store Manager

📣 Job AdNew

Kid to Kid

Full-time

About the Role

Kid to Kid is seeking a dynamic and experienced Store Manager to lead its South Blvd, Al-Sa'diyah, Makkah Al-Mukarramah, Saudi Arabia location. As a buy-sell-trade store specializing in gently used children's clothing, shoes, toys, and equipment, Kid to Kid promotes sustainable fashion and environmental responsibility while helping families manage their budgets. You will be responsible for creating a high-end resale experience that is clean, organized, and easy to shop, driven by your leadership and team development.

This is a full-time position where you will oversee all aspects of store operations, from strategic planning to daily execution. You will be responsible for building and motivating a high-performing team, ensuring profitability, and maintaining the brand's commitment to exceptional customer service. Joining Kid to Kid, operated by Summit Recommerce Group (SRG), means becoming part of the largest multi-unit group within the Kid to Kid and Uptown Cheapskate systems, providing company infrastructure support while maintaining a close-knit, collaborative work environment.

Key Responsibilities

  • Lead with a positive attitude and drive to achieve daily goals.
  • Manage and develop a team of over 10 employees and hold them accountable.
  • Take ownership of all store performance metrics, including sales, payroll, and schedules.
  • Analyze sales and purchase reports to identify opportunities and implement strategies for results.
  • Set a high standard for urgency, energy, and professionalism within the store.
  • Recruit, train, and mentor team members, providing continuous, real-time feedback.
  • Maintain exceptional standards for visual merchandising, store cleanliness, and organization.
  • Oversee buying operations, including inventory evaluation and pricing.
  • Ensure an exceptional customer experience and foster a strong service-focused culture.
  • Actively participate in daily operations alongside the team, demonstrating hands-on leadership.

Qualifications and Requirements

  • Minimum of 5-10 years of relevant experience required.
  • Previous retail experience is essential.
  • Previous leadership experience is strongly preferred.
  • Must be organized, dependable, and possess excellent communication skills.
  • Demonstrate a positive, solutions-oriented mindset.

Required Skills

  • Leadership
  • Teamwork
  • Communication
  • Organization
  • Dependability
  • Problem-solving
  • Retail Operations

Additional Information

Job Type: Full-time.

Location: Al-Sa'diyah, Makkah Al-Mukarramah, Saudi Arabia.

Potential benefits include: potential for a significant annual bonus based on sales growth (averaging over $10,000), a 30% employee discount, eligibility for a group health plan, a 401(k) plan with company match, 10 paid days off, and a clear path for career advancement within a growing organization.

breifcase5-10 years

locationMakkah

7 days ago
Customer Development Manager-Discounters

Customer Development Manager-Discounters

📣 Job AdNew

Colgate-Palmolive

Full-time

About the Role

Colgate-Palmolive, a global leader in consumer products operating in over 200 countries, is seeking a Customer Development Manager (CDM) for Discounters to join their team in Jeddah, Makkah, Saudi Arabia. This role is responsible for driving the commercial strategy, volume growth, and profitability of Colgate-Palmolive's portfolio within the rapidly expanding Discounter retail channel across Saudi Arabia. The position requires a strategic thinker with strong financial acumen and a proven ability to achieve aggressive volume targets within the discounter model, characterized by high turnover, low margins, and intense competition. You will be instrumental in shaping how our brands are presented and sold in key discounter formats.

Colgate-Palmolive is a company dedicated to reimagining a healthier future for people, their pets, and our planet. Guided by core values of Caring, Inclusivity, and Courage, we foster a culture that inspires our people to achieve common goals and build a brighter, healthier future for all. This role offers relocation assistance globally.

Key Responsibilities

  • Lead the negotiation and execution of long-term strategic partnerships with key discounter accounts to secure category growth, volume commitments, and optimal product visibility.
  • Own the channel's Profit & Loss (P&L), optimizing trade spend, managing margins, and designing cost-effective promotional frameworks, such as Everyday Low Price (EDLP) models or high-volume multi-packs, suitable for price-sensitive shoppers.
  • Collaborate closely with Demand Planning and Logistics teams to maintain high case-fill rates and proactively eliminate Out-of-Stock situations, ensuring product availability.
  • Manage and coach a regional team of field supervisors and merchandisers to ensure flawless implementation of planograms and maximize share of shelf.
  • Develop and implement a tailored portfolio strategy, identifying whitespace opportunities and introducing specific SKU mixes, such as promotional bundles and value sizes, engineered exclusively for the discounter format to prevent channel conflict with hypermarkets.
  • Achieve sales goals, margin, and volume targets for assigned accounts and ensure effective 5P (Product, Price, Place, Promotion, People) execution in stores.
  • Optimize Trade Spend ROI by evaluating promotional investments and discount structures to eliminate underperforming tactics, ensuring commercial investment directly drives high-volume velocity while protecting net margins.
  • Develop and manage the partnership between Colgate-Palmolive and a group of accounts at the store and regional level by building strong relationships and negotiating with store operations personnel.
  • Provide feedback on competition intelligence and the in-store environment to ensure the right tactics are employed and report findings to the General Manager.
  • Ensure tailored plans and promotions are developed with Regional Managers (RM) and executed within assigned accounts.
  • Cascade channel strategies developed by the General Manager within selected accounts, focusing on both qualitative (5Ps) and quantitative (Sales per Account, Store, Category, and SKU) objectives.
  • Build and manage relationships with key players, including Junior Buyers and Store Managers, at the regional and/or store level.
  • Conduct negotiations as necessary for planograms, displays, and promotion execution at regional office and/or store levels.
  • Coordinate special events, including store-level sell-in and communication, and manage in-store materials in cooperation with the Retail Marketing Team and General Manager.
  • Maximize account P&L by analyzing performance, identifying opportunities, and developing actionable plans.
  • Prepare Business Reviews twice a year with Customer Development Team Leaders (CDTLs) and the General Manager to meet customers and share mutual growth opportunities.
  • Regularly visit stores to identify areas for improvement and provide coaching and direction to in-store staff, ensuring they are trained on new products, promotions, and merchandising objectives.
  • Identify training needs and develop training plans with CDTLs.
  • Work with CDTLs and RMs to develop tools, merchandising materials, and in-store programs for effective shelf management to drive shopper purchases.
  • Supervise and analyze the consistent and accurate collection of data to monitor 5P performance against targets.
  • Clearly communicate in-store objectives and monitor the execution of 5P targets, product availability, assortment by store format, shelf pricing, promotion implementation, share of shelf, and planograms.
  • Resolve operational issues at regional offices or in-store.

Qualifications and Requirements

  • A minimum of a Bachelor's or similar degree is required.
  • At least 8 years of experience in the Saudi Market.
  • Proven experience in developing the business of selected customers.
  • Good command of both English and Arabic languages.

Required Skills

  • Commercial Strategy
  • Volume Growth
  • Profitability Management
  • Joint Business Plans
  • Negotiation
  • P&L Management
  • Trade Spend Optimization
  • Margin Management
  • Promotional Frameworks
  • Supply Chain Collaboration
  • Demand Planning
  • Logistics
  • In-Store Execution
  • Team Management
  • Portfolio Strategy
  • Sales Goals Achievement
  • 5P Execution
  • Trade Spend ROI Optimization
  • EDLP & Price Architecture
  • ROI Mechanics
  • Customer Relationship Management
  • Competition Intelligence
  • Business Development
  • Channel Strategy
  • Retail Marketing
  • Shelf Management
  • Merchandising
  • Data Analysis
  • Problem Solving

Work Environment and Additional Information

This is a full-time position for a Customer Development Manager-Discounters based in Jeddah, Makkah, Saudi Arabia. Relocation assistance is offered globally. Colgate-Palmolive is an equal opportunity employer and values diversity.

breifcase+10 years

locationMakkah

4 days ago
Senior Performance Media Buyer

Senior Performance Media Buyer

📣 Job AdNew

Tamkeen

Full-time

About the Role

Tamkeen is seeking a highly strategic and analytical Senior Performance Media Buyer to join our team in Makkah, Saudi Arabia. This role is central to our growth, requiring a deep understanding of digital advertising and a passion for optimizing campaigns for maximum Return on Ad Spend (ROAS). The position involves scaling successful initiatives within high-budget environments and thrives on data-driven decision-making. As a Senior Performance Media Buyer, you will be responsible for the end-to-end planning, execution, and optimization of performance marketing campaigns across various digital platforms, playing a crucial role in driving measurable results and contributing to Tamkeen's overall business objectives.

Key Responsibilities

  • Execute cross-channel media strategies with a strong focus on performance and scalability.
  • Analyze campaign performance data meticulously to optimize for maximum ROAS and achieve key performance indicators.
  • Manage substantial advertising budgets with full ownership and accountability for their effective allocation and utilization.
  • Conduct in-depth A/B testing, audience segmentation, and funnel optimization to enhance campaign efficiency and effectiveness.
  • Collaborate closely with creative and analytics teams to ensure cohesive campaign strategies and drive overall success.
  • Stay continuously updated on the latest digital marketing trends and platform changes to maintain a competitive edge.
  • Prepare and present comprehensive campaign reports, including key insights and actionable recommendations.

Required Qualifications

  • Proven experience in performance media buying, specifically managing 7-figure USD ad budgets.
  • Demonstrated mastery of media planning principles, effective bidding strategies, precise audience targeting, and robust conversion tracking methodologies.
  • Strong analytical skills with a proven ability to derive actionable insights from complex datasets.
  • In-depth understanding of various attribution models, tracking implementation, and event setup configurations.
  • Excellent communication and presentation skills, with the ability to clearly articulate campaign performance and strategic recommendations.
  • Up-to-date knowledge of the latest trends and best practices in digital marketing and media platforms.

Key Skills

  • Performance Media Buying
  • Digital Advertising Strategy
  • ROAS Optimization
  • Campaign Optimization
  • Media Planning
  • Bidding Strategies
  • Audience Targeting
  • Conversion Tracking
  • Data Analysis
  • Attribution Models
  • Tracking Implementation
  • Event Setups
  • Communication Skills
  • Presentation Skills
  • Digital Marketing Trends
  • Media Platforms Expertise

Work Environment and Experience

This is a full-time position based in Makkah, Makkah Region, Saudi Arabia. The role requires over 10 years of experience in performance media buying. You will have the opportunity to work on high-impact, large-scale campaigns across the GCC and collaborate with a dynamic team. The company fosters a culture that values experimentation, ownership, and bold ideas, offering a clear growth path with performance-based rewards.

breifcase+10 years

locationMakkah

4 days ago
Store Manager - Kilian

Store Manager - Kilian

📣 Job Ad

Chalhoub Group

Full-time

About the Role

Chalhoub Group, a leading partner for luxury across the Middle East with over 65 years of experience, is seeking a dynamic Store Manager for the Kilian brand. This role is based in Jeddah, Makkah, Saudi Arabia. As a Store Manager, you will be instrumental in driving store business, cultivating a base of loyal VIP customers, and leading your team to uphold the brand's values and operational excellence. This position is pivotal in Chalhoub's transition to a hybrid retailer, leveraging technology and data to enhance customer experiences.

You will be responsible for inspiring your team, achieving sales targets, and ensuring seamless integration of online and offline retail strategies. This is an opportunity to contribute to a world-class team focused on innovation and service excellence in the luxury beauty sector.

Key Responsibilities

  • Lead by example, embodying and communicating the brand's values and philosophy through all interactions with customers and team members.
  • Define, execute, and monitor the store's action plan to achieve sales targets and Key Performance Indicators (KPIs).
  • Manage the customer database to build strong relationships and identify future selling opportunities.
  • Stay informed about the latest trends, products, and competitor activities, sharing feedback with relevant back-office teams.
  • Embrace a hybrid retail approach by leveraging all online and offline points of sale.
  • Provide clear vision and direction to the team regarding business objectives and store strategies.
  • Identify, recruit, develop, and retain strong talent within the team.
  • Foster a positive work environment built on trust, respect, and fairness, acting as the voice of employees by relaying feedback, challenges, and concerns to leadership and HR.
  • Coach team members, promoting a growth mindset by utilizing the Group's learning tools and platforms, and consistently monitoring development plans and professional growth.
  • Ensure performance improvement plans are transparently discussed and documented.
  • Develop an omnichannel mindset within the team, promoting various customer experience touchpoints (physical and digital), clienteling techniques with a focus on VIPs, and leveraging customer data to proactively meet needs.
  • Drive the brand's e-commerce business, including various activities and activations.
  • Recruit new clients and convert them into loyal VIP customers by delivering an excellent experience and engaging in continuous networking.
  • Ensure adherence to all sales and operational policies and procedures within the store.
  • Process and prepare e-commerce orders within set Service Level Agreements (SLAs) for time and quality, ensuring no pending fulfillment actions in the store.
  • Utilize available technology tools (*, Clienteling app, OMS, Business WhatsApp) to enhance customer experience both in-store and remotely, ensuring the team is proficient or trained on these tools.
  • Maintain operating standards, including stock replenishment and display organization according to the brand's Visual Merchandising (VM) guidelines.
  • Ensure compliance with all legal, safety, security, retail store operations, and HR guidelines, collaborating with relevant teams for continuous improvement and escalating issues promptly.
  • Ensure healthy floor coverage by analyzing historical traffic data and anticipating peak hours.

Qualifications and Requirements

  • A minimum of 3 years of experience as a Store Manager or Supervisor within the luxury brand sector.
  • Fluency in both Arabic and English is essential.

Required Skills

  • Sales Target Achievement and KPI Management
  • Customer Relationship Management and Clienteling
  • Product Knowledge
  • Team Leadership, Talent Recruitment, and Talent Development
  • Employee Feedback Management and Coaching
  • Promoting a Growth Mindset and Performance Improvement Plans
  • Omnichannel Customer Experience Strategy
  • E-commerce Operations and Order Processing
  • Adherence to Sales and Operational Policies
  • Understanding of Service Level Agreements (SLAs)
  • Proficiency with Clienteling Apps, OMS, and Business WhatsApp
  • Stock Replenishment and Visual Merchandising (VM)
  • Compliance with Legal, Safety, and Security Guidelines
  • Retail Store Operations and HR Guidelines
  • Traffic Data Analysis

Work Environment and Location

This is a full-time position for a Store Manager at the Kilian boutique in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of relevant experience. Chalhoub Group is committed to inclusion and diversity, welcoming all applicants to apply and be part of their exciting future, ensuring equal opportunity without regard to gender, age, race, religion, national origin, or disability status.

breifcase2-5 years

locationMakkah

8 days ago