Cleaning and Housekeeping Supervisor📣 Job Ad

Join Raffles The Red Sea as a Housekeeping Supervisor
Raffles & Fairmont the Red Sea, a hallmark of luxury positioned within Saudi Arabia's extraordinary Red Sea Project, invites passionate individuals to apply for the role of Housekeeping Supervisor. This prestigious property promises refined elegance amidst natural beauty, catering to discerning travelers seeking ultimate hospitality.

Key Responsibilities:

• Operational Supervision & Quality Assurance:
  • Supervise daily housekeeping operations, ensuring the cleanliness and presentation of guest rooms, suites, public areas, and back-of-house areas.
  • Conduct thorough inspections of rooms and public areas to uphold Raffles’ exceptional standards.
  • Ensure timely preparation and release of rooms in accordance with arrival priorities and VIP requirements.
• Guest Experience & Service Excellence:
  • Deliver impeccable attention to detail in guest rooms, managing amenities placement, linen quality, and overall room ambiance.
  • Handle guest requests and housekeeping concerns with professionalism and promptness.
  • Coordinate special setups and bespoke arrangements for VIPs and special occasions.
• Team Leadership & Development:
  • Lead and motivate the housekeeping team, ensuring adherence to service culture and performance standards.
  • Conduct briefings to communicate daily priorities and provide ongoing training.
• Coordination & Communication:
  • Work closely with Front Office, Guest Relations, and Engineering to ensure seamless operations.
  • Report maintenance issues and safety concerns to relevant departments.
• Standards, Safety & Compliance:
  • Enforce grooming, hygiene, and workplace safety standards at all times.
  • Ensure compliance with hotel policies and environmental practices.

Qualifications & Experience:

• 2–4 years of housekeeping experience in a luxury hotel environment.
• Previous supervisory experience preferred.
• Diploma or certificate in Hospitality Management or Housekeeping Operations is advantageous.

Skills & Competencies:

• Strong leadership and organizational capabilities.
• Exceptional attention to detail and quality orientation.
• Effective communication and coordination skills.
• Time management and problem-solving abilities.

Personal Attributes:

• High standards of cleanliness and professionalism.
• Calm and composed under pressure.
• Guest-focused mindset with a commitment to excellence.
• Willingness to work flexible shifts, including weekends and holidays.

Become a part of Raffles Hotels & Resorts, where you will shape memorable experiences for our guests while advancing your career in an iconic brand. Apply today!