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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationUmluj
Join FAENA The Red Sea as a Butler
At FAENA, our mission is to provide exceptional hospitality and transformative experiences. As a Butler, your role will be critical in delivering tailor-made guest experiences that reflect our commitment to luxury.

Key Responsibilities:
  • Deliver bespoke, intuitive service throughout the guest journey, from pre-arrival to post-departure.
  • Welcome guests with personalized suite orientation and manage all guest requests including dining reservations, amenities, and special occasions.
  • Maintain immaculate presentation of suites and coordinate closely with various departments to ensure seamless service delivery.
  • Handle guest concerns with professionalism, ensuring swift resolution and satisfaction.
  • Support arrival and departure experiences, including in-room check-in and express check-out.
  • Promote resort services and identify opportunities to enhance the guest stay.
Qualifications:
  • 2–3 years’ experience as a Butler or in a similar luxury guest service role within a 5-star hotel or resort.
  • Diploma or degree in Hospitality Management or related field is preferred.
  • Exceptional interpersonal skills and attention to detail.
  • Strong organizational skills with the ability to multitask in a fast-paced environment.
  • Passion for luxury hospitality and creating unforgettable guest experiences.

Requirements

  • Requires 2-5 Years experience

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