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نوع العقدنوع العقددوام كامل
طبيعة الوظيفةطبيعة الوظيفةبالموقع
الموقعالموقعالخبر
Join Our Team as a Customer Service Specialist at Tamimi Commercial!

We are seeking a dedicated Customer Service Specialist to provide exceptional service to our customers, resolve inquiries, and ensure a positive experience.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, or chat in a timely manner.
  • Assist customers with product information, order status, and troubleshooting issues.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with other departments to resolve complex issues and improve customer satisfaction.
  • Identify opportunities for process improvement and provide feedback to management.
  • Handle customer complaints with empathy and professionalism.
  • Stay updated on product knowledge and company policies.

Qualifications:
  • High school diploma or equivalent; associate or bachelor’s degree preferred.
  • Previous experience in customer service or a related field.
  • Strong communication and interpersonal skills.
  • Proficient in using customer service software and Microsoft Office Suite.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Excellent problem-solving skills and attention to detail.

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