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الراتبالراتب 4,500 SR / شهرياً
نوع العقدنوع العقددوام كامل
طبيعة الوظيفةطبيعة الوظيفةبالموقع
الموقعالموقعالدمام
Join Gulf CX a Leading Customer Service Company!
We are excited to announce an opportunity for the role of Customer Service Mediator in Dammam's Al-Shatea neighborhood. This full-time position offers a stimulating working environment where you can enhance your skills and contribute to outstanding customer experiences.

Details:
  • Salary: 4,500 SAR
  • Monthly Incentive: 500 SAR
  • Working Hours: hours daily

Requirements:
  • Saudi nationals only
  • Proficiency in English (Intermediate to Advanced) - both speaking and writing
  • Strong customer service skills
  • Proficient in Microsoft Office programs

Please indicate your language proficiency in the email subject line, as it will affect project assignment and salary.

متطلبات الوظيفة

  • للسعوديين فقط
  • لا تتطلب خبرة

وظائف مشابهة

أخصائي خدمة عملاء

📣 إعلانجديدة

تمويل الأولى

دوام كامل
Join Tamweel Aloula as a Customer Care Officer!
We are dedicated to delivering exceptional customer service and ensuring customer satisfaction. As a Customer Care Officer, you will be the primary point of contact for our customers, providing support, resolving inquiries, and addressing their concerns. Your role is crucial in maintaining positive relationships with customers and promoting Tamweel Aloula's reputation for excellent service.

Role & Responsibilities:
  • Serve as the main point of contact for customers, handling a wide range of inquiries, concerns, and requests through various communication channels (phone, email, chat, social media, etc.).
  • Respond promptly, professionally, and empathetically to customer inquiries and concerns.
  • Conduct outbound calls to promote Tamweel Aloula's financial products and services.
  • Build and strengthen relationships with potential and existing customers.
  • Identify customer issues, provide accurate information, troubleshoot problems, and offer effective solutions.
  • Resolve complaints in a timely manner and escalate issues as necessary.
  • Maintain detailed and accurate records of customer interactions.
  • Gather customer feedback to improve our services.
  • Collaborate with cross-functional teams to ensure a seamless customer experience.

Qualifications:
  • Bachelor’s degree in business administration, finance, or a related field.
  • 0-2 years of experience in customer service, preferably in financial services.
  • Strong customer service skills and knowledge of the retail financial services market.

breifcase2-5 سنة

locationالدمام

منذ 10 ساعات تقريباً