ممثل خدمة عملاء (كول سنتر)📣 إعلان

Join Our Team in Baytoti as a Call Center Agent in Jeddah!
We are seeking dedicated and motivated individuals for the position of Call Center Agent. This is a fantastic opportunity to be part of a dynamic team where you can enhance your skills and work in a fast-paced environment.

Job Requirements:
- Must be a Saudi national.
- Full dedication to work; candidates should not be enrolled in any studies.
- Immediate hiring upon meeting the requirements.

Salary:
- Monthly salary of 4320 SR plus additional financial incentives.

If you are looking for a rewarding job that offers growth and development, apply now!

Join Bupa Arabia as a Call Center Agent!
As part of our commitment to providing exceptional customer service, we are seeking dedicated individuals to join our team. In this role, you will be the first point of contact for our customers, ensuring they receive accurate and timely information.

Key Responsibilities:

• Provide high-quality customer service and professional communication at all times.
• Maintain thorough knowledge about Bupa Arabia products, services, and network to assist customers with queries confidently.
• Identify recurring problems and direct relevant information for prompt corrective actions.
• Use and interpret various systems for preauthorizations, claims research, and provider network status.
• Ensure customer satisfaction by competently handling complaints and resolving issues efficiently.

Required Skills:

• Experience in customer service or call center operations.
• Proficient in using personal computers and navigating software applications.
• Ability to multitask in a fast-paced environment while maintaining a calm demeanor.
• Strong troubleshooting and analytical skills.
• Excellent follow-up skills and conflict resolution abilities.