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Join Napco National as a Customer Service Senior Officer!

As a vital member of our team, you will coordinate daily operations with other senior officers to enhance the efficiency of our goods' daily shipments. Your responsibilities will include:

• Receiving, reviewing, and approving all credit notes while specifying reasons for returns.
• Processing invoices signed by customers and managing their archival.
• Fostering the learning and growth of team members through tailored career development plans and comprehensive training sessions.
• Coordinating with the CLD to secure necessary vehicles for delivery, while preparing related documentation prior to dispatching orders.
• Managing backorders and notifying the CSD Manager regarding any related shortages.

About Napco National:
Since our founding in 1956, we have been committed to transforming visions into reality, contributing to the growth of the national industry sector, and building a sustainable future for generations to come. Our company specializes in the manufacturing and marketing of plastic and paper packaging solutions, providing a variety of products and services to our customers across Saudi Arabia and beyond.