img
نوع العقدنوع العقددوام كامل
طبيعة الوظيفةطبيعة الوظيفةبالموقع
الموقعالموقعمكة المكرمة
Join Hilton as a Cluster Reservation Agent

As a Cluster Reservations Agent, you will be the main contact for room reservations at Hilton and play a crucial role in influencing guests' decisions to stay at our properties. Your primary responsibility will be to deliver excellent customer service while managing inquiries effectively and efficiently.

Key Responsibilities:
  • Convert inquiries into contracted business swiftly.
  • Respond positively to sales inquiries to generate future sales leads.
  • Identify potential sales leads as needed.
  • Ensure all reservations are accurately completed to meet guests' expectations.
  • Maintain prompt service while adhering to Hilton's brand standards.

Requirements:
We are looking for candidates who demonstrate a passion for customer service, possess strong communication skills, and excel in administration and organizational tasks. Familiarity with reservation systems is an advantage. A tertiary qualification or collegiate-level degree is preferred.

About Hilton:
Hilton offers world-class hospitality spanning luxurious hotels, resorts, and extended-stay suites, dedicated to providing exceptional guest experiences. Become part of our tradition of hospitality excellence!

متطلبات الوظيفة

  • لا تتطلب خبرة

وظائف مشابهة

موظف حجوزات

شركة مسار الغربيه للسياحه

دوام كامل

نبحث عن موظف نبحث عن مدير تسويق وتطوير أعمال في قطاع السياحة

المهام:
• تطوير الخدمات السياحية وزيادة المبيعات

بناء خطة تسويق شهرية
• استهداف السياح داخل وخارج السعودية

خبرة في التسويق السياحي للانضمام إلى فريق العمل، حيث سيكون مسؤولاً عن استقبال طلبات الحجز من العملاء عبر الهاتف والبريد الإلكتروني وتسجيلها في النظام بدقة، إدارة جداول المواعيد والتأكد من توفر الخدمات المطلوبة، والتعامل مع استفسارات العملاء وتقديم المعلومات اللازمة حول الخدمات والأسعار. يتطلب هذا المنصب مهارات تواصل ممتازة وقدرة على العمل تحت الضغط، بالإضافة إلى إجادة استخدام أنظمة الحاسوب وبرامج إدارة الحجوزات. المرشح المثالي يجب أن يتمتع بخبرة في خدمة العملاء ودقة في التفاصيل مع القدرة على حل المشاكل بفعالية.

breifcase2-5 سنة

locationالرصيفة، مكة المكرمة

منذ 8 أيام

موظف حجوزات

📣 إعلان

هيلتون

دوام كامل
Join Our Team as a Reservations Agent at Hilton!
As a Reservations Agent, you will be the main touchpoint for guests seeking room reservations at Hilton. Your role is crucial in providing exceptional service and influencing guests' decisions to choose our property.

Key Responsibilities:
  • Convert inquiries into confirmed reservations swiftly.
  • Provide positive responses to sales inquiries to generate future sales leads.
  • Maintain professionalism in all customer interactions and ensure accurate bookings.
  • Deliver prompt service while adhering to Hilton's brand standards.

What We Look For:
To succeed in this role, you should demonstrate:
  • A passion for outstanding customer service.
  • Professional telephone demeanor and excellent communication skills.
  • Strong organizational and administrative capabilities.
  • Intermediate computer proficiency.

Preferred Qualifications:
  • Previous experience in a reservations environment.
  • Tertiary qualifications or equivalent educational background.

About Hilton:
Hilton is a renowned global hospitality leader known for delivering top-notch accommodations and experiences for travelers. With over a century of excellence, we are committed to creating remarkable experiences for our guests and fostering a vibrant team culture.

breifcase0-1 سنة

locationمكة المكرمة

منذ 8 أيام

موظف حجوزات

📣 إعلان

مجموعة شانغريلا

دوام كامل
Join the Shangri-La Jeddah Team as a Reservation Agent!
Become part of a prestigious hotel that sets a new standard for luxury along the beautiful Jeddah Waterfront. As a Reservation Agent, you will play a critical role in providing the highest level of service to enhance customer satisfaction while optimizing booking opportunities.

Responsibilities:
  • You will master our room product, understanding its layout, attributes, benefits, and amenities.
  • Communicate hotel rate structures and highlight the unique values of our offers during the selling process.
  • Promote the facilities and services of the hotel and stay informed about new developments.
  • Handle incoming reservation requests, confirming bookings based on our Availability, Rates & Inventory strategy.
  • Provide prompt responses to all inquiries to ensure customer satisfaction.

Qualifications:
  • At least 1 year of working experience in a hotel.
  • Fluency in English and Arabic is essential.
  • Proficient in Microsoft Office programs (Excel and Word).
  • Strong attention to detail and a passion for delivering great customer service.
  • Excellent communication skills and a professional telephone manner.
  • Flexibility in covering different shifts is required.
  • A collegiate-level degree is preferred.
  • Experience in a Reservations environment is an advantage.

Why Join Us?
We offer a workplace that values passion and supports personal growth, structured pathways for learning and development, competitive benefits, recognition programs, and team dynamics that promote diversity and inclusion. If you're ready to join a dynamic team that offers real opportunities for advancement, we want to hear from you!

breifcase2-5 سنة

locationمكة المكرمة

منذ 14 يوم

قد يعجبك أيضاً