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Join Our Team as a Telephone Operator at Kempinski Hotels!
We are looking for a dedicated Telephone Operator to join our Rooms Division, Front Office & Guest Services team in Al Khobar, Saudi Arabia. This position plays a crucial role in ensuring excellent communication and service to our guests.

Key Responsibilities:

• Answer all incoming calls, connecting them to the appropriate extensions efficiently and courteously.
• Accurately take and deliver messages for guests in a timely manner.
• Handle guest requests regarding 'Do Not Disturb' statuses and personal wake-up calls.
• Respond to guest inquiries and requests, providing information or assistance as needed.
• Manage communications during emergencies, acting as the communication center for the hotel.
• Maintain and track records of telephone calls and billing for guest phone charges.
• Ensure the neatness and orderliness of the working area.
• Stay updated on hotel procedures, promotions, and services.

Join us at Kempinski Hotels where we pride ourselves in delivering luxury and exceptional service. If you are passionate about hospitality and have a knack for communication, we want to hear from you!