أخصائي خدمة عملاء📣 إعلان

Join our team as a Customer Service Specialist!
We are looking for a dedicated Customer Service Specialist to be a part of our dynamic team at Elegaci | إليجسي in Riyadh.

Role Overview:
This full-time on-site role involves handling day-to-day tasks crucial for maintaining high customer satisfaction. Your responsibilities will include:

• Responding to customer inquiries and resolving complaints.
• Providing comprehensive product and service information.
• Ensuring overall customer satisfaction through excellent service.
• Maintaining accurate customer records and performing follow-ups.
• Supporting customers via phone calls and other communication channels.

Qualifications:
The ideal candidate should possess:

• Strong proficiency in Customer Support and Customer Service.
• Excellent customer satisfaction and experience management skills.
• Outstanding phone etiquette and communication abilities.
• Effective multitasking and time management skills.
• Experience in a customer-facing role is an advantage.
• A high school diploma or equivalent; a Bachelor's degree is a plus.

At Elegaci, our mission is to provide high-level medical services. Join us in making a difference!