Sales Specialist📣 Job Ad

Join Our Team as a Quality Officer!
At Ninja 🥷🏽 نينجا, we're on a mission to redefine delivery service in Saudi Arabia. We are seeking a skilled Quality Officer to oversee quality operations across warehouse and supply chain activities. The ideal candidate will ensure full compliance with company standards and regulatory guidelines while driving a culture of accuracy, safety, and continuous improvement.

Key Responsibilities:

• Lead and develop the quality team, oversee daily activities, and ensure operational efficiency.
• Monitor inbound materials, in-process operations, and outbound shipments to ensure compliance with quality standards.
• Conduct root cause analysis for non-conformities and implement effective corrective and preventive actions (CAPA).
• Develop, update, and maintain SOPs, work instructions, and quality documentation.
• Identify process gaps and drive continuous improvement initiatives to reduce errors and enhance workflow.
• Train warehouse staff on quality standards, inspection procedures, proper handling, and quality tools.
• Conduct internal audits and ensure alignment with ISO and other relevant standards.
• Maintain accurate records of inspections, test results, and quality incidents.
• Prepare and present quality performance reports, trends, and risk assessments to management.
• Collaborate with suppliers, logistics partners, and internal departments to resolve quality-related issues and support supplier compliance.

Requirements:

• 2+ years of experience in quality assurance/control, with at least 1 year in a leadership role.
• Practical experience in warehouse or supply chain quality operations.
• Strong leadership and team-development skills.
• Solid knowledge of quality standards, SOPs, CAPA, and auditing practices.
• Excellent analytical, problem-solving, and communication abilities.
• Proficiency in quality tools and MS Office applications.
• Ability to work in a fast-paced environment and manage multiple priorities.