Customer Service Representative

Join Al Safi Danone as a Senior Maintenance Technician!
As a leader in dairy products in Saudi Arabia, Al Safi Danone is committed to maintaining top-tier quality in all aspects of our operations. We are looking for a dedicated Senior Maintenance Technician to ensure the reliability and functionality of our facility systems and manufacturing equipment.

Role Summary:
The Senior Maintenance Technician plays a crucial role in ensuring the smooth operation of facility systems and manufacturing equipment through preventive maintenance, troubleshooting, and repairs. Your contributions will help achieve maintenance operational standards and support our commitment to safety and productivity.

Key Accountabilities:

• Daily Operations:
  • Maintain a safe and healthy work environment by following standards and procedures.
  • Monitor maintenance expenditures and implement corrective actions.
  • Ensure equipment reliability through preventive maintenance and repairs.
• Safety, Quality & Environment:
  • Report safety risks on time and ensure compliance with safety and quality standards.
  • Adhere to all food safety system standards.
• Continuous Improvement:
  • Participate in operational excellence initiatives.
• Policies, Processes & Procedures:
  • Implement departmental policies to ensure controlled task execution.
• Reporting:
  • Complete departmental reports accurately and on time.

Job Requirements:

• Diploma or bachelor’s degree in mechanical engineering.
• Minimum 5 years of maintenance experience in dairy process operations.
• Strong mechanical skills in troubleshooting and restoring process equipment.
• Leadership skills to guide technicians and coordinate cross-functional teams.
• Excellent problem-solving and communication skills.

Join Al Safi Danone and contribute to our mission of delivering quality products that enrich lives every day.

Join Verdifor® as a Senior Sales Engineer!
We are seeking a qualified sales representative to help sell the products and services that our customers rely on. As a pivotal member of our team, you will have a strong understanding of the sales process and excel at generating leads, building relationships, and closing deals. The ideal candidate will be a quick learner with strong negotiating skills and the ability to showcase our offerings in a compelling way.

Responsibilities:

• Acquire new leads and opportunities for Solar Systems & EV Charger and related product/project sales in commercial, industrial, retail, and residential premises in Saudi Arabia to meet the yearly sales budget.
• Plan sales forecasts and meet order intake targets.
• Collaborate with the Project team to manage project scope of work, cost, schedule, and quality from initial site preparation to complete handover to clients.
• Present, promote, and sell renewable energy products/services using solid arguments to new and existing customers.
• Manage customer calls involving technical queries and related issues.
• Provide regular progress updates and reports to management.
• Promote and sell new products added to the portfolio in the future.
• Coordinate sales efforts with team members and other departments.

Requirements:

• Bachelor’s degree in electrical engineering or relevant renewable energy field.
• 4-5 years of sales experience or related business experience is an advantage.
• Ability to understand technical specifications and prepare sales proposals.
• Self-starter, team player, and able to multi-task.
• Strong understanding of customer and market dynamics and requirements.
• Knowledge of Microsoft & Windows applications.

Join KONE as a Service Sales Engineer in Riyadh!
At KONE, we are dedicated to creating a better world of work through excellent people practices and fostering a culture that values collaboration, diversity, growth, and well-being. As a Service Sales Engineer, you will be key in building relationships with our customers and managing an existing portfolio to ensure high customer satisfaction and revenue growth.

Key Responsibilities:

• Customer Relationship Management: Develop and create customer relationships, ensuring satisfaction and solving complaints in partnership with other teams.
• Sales Performance: Accountable for contract renewals, enhancing digital services, and proactively generating leads and sales opportunities.
• Reporting: Maintain customer data and documentation accurately, ensuring timely sales reporting.

Are You the One?
We are looking for candidates with a Bachelor's degree in Mechanical or Electrical Engineering and at least 5 years of experience in a similar role. You must possess excellent communication skills in English and Arabic, along with strong organizational abilities and a service mindset.

At KONE, we prioritize employee engagement and strive to create a culture where every individual’s contributions are valued. Join us in shaping the future of cities!