Customer Service Representative

Join AL-AYUNI Investment and Contracting Company as an Executive Secretary!

As a pivotal role within our organization, you will provide essential support to the General Manager and facilitate smooth operations across departments. Your proactive communication and organizational skills will make you an invaluable asset in our team.

Key Responsibilities:

• Executive Support: Manage the General Manager’s calendar, arrange meetings, prepare agendas, and handle confidential correspondence.
• Document Management: Draft, review, and format official documents, presentations, and reports.
• Communication & Coordination: Serve as the primary point of contact between the General Manager and stakeholders.
• Office Administration: Maintain records, oversee office supplies, and logistics for events.
• Travel & Logistics: Coordinate travel arrangements for the General Manager and visitors.
• Confidentiality & Compliance: Ensure sensitive information is handled with confidentiality.
• Follow-Up & Monitoring: Track pending issues and prepare status updates.
• Support to Department: Provide administrative support to the Equipment Operations team when necessary.

Requirements:

• Bachelor’s Degree in Business Administration, Office Management, or a related field.
• Proficiency in MS Office Suite (Word, Excel, PPT, Outlook).
• Excellent written and verbal communication skills in both English and Arabic.
• Strong organizational and multitasking abilities.
• High degree of discretion with confidential information.
• Teamwork and initiative.
• Strong follow-up and coordination skills.

About Us: AL-AYUNI Investment and Contracting Company, established in 1960, is a respected name in Saudi Arabia, known for its strong values and professional results. We are committed to leading the construction industry across the MENA region while building trusted relationships and exceeding client expectations.

Join Baker McKenzie as a Legal Secretary
As a Legal Secretary, you will provide essential secretarial and administrative support to attorneys, contributing to the effective management of legal tasks and enhancing the office's efficiency.

Main Responsibilities:

• Prepare correspondence and legal documents for attorneys as needed.
• Drafted information on behalf of the timekeeper with minimal direction.
• Manage attorneys' calendars and schedule complex meetings, travels, and seminars.
• Update and proof visual presentations.
• Organize and prioritize emails and phone calls.
• Type general correspondences, memos, and business plans, and proofread for spelling and grammar.
• Assist colleagues in practice groups and foster a collaborative team environment.

Skills and Experience:

• High School Diploma or equivalent (a secretarial degree is preferred).
• Significant legal secretarial experience, preferably in a legal or professional services environment.
• Intermediate knowledge of Word, Excel, and PowerPoint.
• Familiarity with office systems like Intapp Time.
• Strong organizational skills and the ability to work independently.
• Excellent verbal and written English communication skills.
• Desire for self-development and collaboration.

Reports to: Office Managers
Position Type: In Market
Development Framework: Business Support

Join Al Rajhi Bank as a Branch Manager!
Al Rajhi Bank, a leading Islamic bank, is seeking an experienced and dedicated Branch Manager to drive our branch's success. You will be responsible for implementing banking strategies, managing staff, and enhancing customer satisfaction throughout the branch.

Key Responsibilities:

• Execute the bank's strategy through short and long-term planning and division of tasks amongst team members.
• Oversee the formulation of programs and plans aimed at developing the branch in alignment with approved tasks.
• Monitor branch performance using productivity metrics.
• Prepare local sales plans and set sales targets for each product or service for employees.
• Regularly manage and meet with branch employees to discuss workflow, new programs, and set individual employee goals.
• Conduct monthly follow-ups to ensure tasks are completed satisfactorily and recognize employee efforts.
• Track sales opportunities and ensure proper implementation of requests.
• Participate in budget formulation in coordination with branch management.
• Direct daily operations and monitor customer account documentation and cash handling procedures.
• Supervise tellers by ensuring proper information is collected from client requests.
• Assist employees in overcoming challenges with branch applications and recommend necessary training.
• Oversee customer service staff to ensure quality service and the proper presentation of offers.
• Review required training and identify employee weaknesses to enhance skill sets.
• Improve service levels and minimize errors through regular reviews and adjustments in service delivery.
• Address customer complaints and rectify recurring issues to maintain the bank's reputation.

Qualifications and Skills:

• Diploma or higher in Business Administration, Economics, or Accounting.
• 5-8 years of experience in branch operations.