Reservations Agent📣 Job Ad

Join Our Team as a Reservation Agent!
Are you detail-oriented and passionate about providing exceptional customer service? Rayhaan Hotels & Resorts is seeking a skilled Reservation Agent to assist our valued guests in booking reservations for travel, accommodation, and events. This role is crucial in ensuring a seamless experience for our customers.

Job Responsibilities:

• Assist customers in making reservations via phone, email, or online platforms.
• Provide excellent customer service by addressing inquiries and resolving issues during the reservation process.
• Maintain accurate records of reservations and customer interactions.
• Collaborate with other teams to ensure seamless coordination of reservations.
• Stay updated on current promotions and offers to provide customers with the best possible options.
• Ensure compliance with company policies and procedures in all reservation processes.

Candidate Requirements:

• Bachelor’s degree in hospitality management, business administration, or a related field.
• Proven experience in a similar role, preferably in the hospitality industry.
• Excellent communication and customer service skills.
• Strong attention to detail and accuracy.
• Familiarity with reservation systems and online booking platforms.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Fluency in English and Arabic is required; knowledge of other languages is a plus.

Skills:

• Excellent communication skills.
• Fluency in Arabic and English.
• Strong customer service skills.
• Attention to detail.
• Multitasking abilities.
• Problem-solving skills.
• Knowledge of reservation systems and procedures.
• Ability to work under pressure.
• Time management skills.
• Sales skills.
• Cultural awareness and sensitivity.

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. Recently, the Group has expanded its expertise into luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Our focus on innovation and luxury experiences has led us to have over 750+ experiential retail stores, online platforms, and mobile apps. Today, we are proud to be ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

What You'll Be Doing
The Sales Associate will:

• Strengthen brand exposure at point of sale.
• Demonstrate and uphold brand standards.
• Establish and maintain customer relationships.
• Achieve individual and store targets.
• Update product knowledge continuously.
• Be a positive team player and mentor new associates.

What You’ll Need To Succeed

• Bachelor's degree or Diploma Certificate.
• Minimum of 1 year of retail experience.
• Strong written and verbal communication skills in English.

What We Can Offer You
Our competitive benefits package includes health care, child education contribution, flexible working policies, and exclusive employee discounts. We invite all applicants to apply and be part of our exciting future, ensuring equal opportunity for all without regard to gender, age, race, religion, national origin, or disability status.

Join Bayut, the leading property portal in the Kingdom!
As a Sales Consultant, you will play a crucial role in connecting clients to the best solutions for their real estate needs. We are looking for an experienced professional who can leverage their sales skills to drive exceptional results and foster long-term client relationships.
Key Responsibilities:

• Drive the entire sales cycle from lead generation to closing sales.
• Engage in daily customer calls and market visits.
• Educate clients on aligning their business goals with Bayut advertising solutions.
• Cultivate a pipeline of high-value prospects.
• Present sales and marketing solutions and create effective campaigns.
• Understand business needs and set data-backed expectations.
• Draft and deliver tailored proposals.
• Report on sales activities and market intelligence.
• Represent the company with professionalism and integrity.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or related field.
• Valid driving license in Saudi Arabia.
• Experience in internet advertising sales.
• Basic understanding of CRM operations.

Skills:

• Excellent verbal and written communication skills.
• Strong problem-solving abilities.
• Adept at working with ambiguity and in a team environment.
• Proactive, organized, and responsible.

Benefits:

• High-performing work environment.
• Comprehensive health insurance.
• Rewards and recognition.
• Learning and development opportunities.

We celebrate diversity and are committed to creating an inclusive environment for all employees.