Sales Manager

About the Role

Kempinski Hotels is seeking a Sales Manager to join their team in Al Khobar, Eastern region. This full-time role is responsible for achieving hotel revenue targets by optimizing sales through an assigned account base and prospecting new clients within designated markets. The primary measure of performance will be the achievement of revenue goals.

Key Responsibilities

• Manage key accounts within an assigned base or geographic area to maximize revenue, achieve personal targets, and increase fair market share against competitors.
• Prospect and acquire new accounts.
• Oversee all segments of assigned geographical markets, which may include European markets.
• Conduct site inspections for potential clients.
• Adhere to corporate Standard Operating Procedures (SOPs).
• Follow up on tentative bookings within assigned markets.
• Maintain detailed knowledge of the competitor set and all hotel services, facts, and figures.
• Ensure timely contracting with clients.
• Implement SMART contracting strategies for optimal yielding during annual rate negotiations.
• Attend trade shows, sales blitzes, and workshops in assigned markets.
• Assist the Director of Sales / Director of Sales & Marketing in defining and executing annual sales action plans.
• Support the Director of Sales / Director of Sales & Marketing with annual budget preparation by providing account production statistics and forecasts.
• Execute sales actions within the allocated cost budget structure.
• Document all sales activities in SFA (Sales & Catering) and update the OPERA contact database.
• Cross-sell other Kempinski Hotels.
• Understand and adhere to the Company Sales Vision.
• Participate in the Duty Manager rota.
• Understand and strictly adhere to the Rules & Regulations in the Employee Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
• Report and rectify all potential and real hazards immediately.

Qualifications and Experience

• Candidates should possess 5-10 years of relevant experience in sales, preferably within the hospitality sector.

Work Environment

This is a full-time position based in Al Khobar, Eastern region, within a dynamic hotel environment. The role requires adherence to established company and hotel policies, including participation in the Duty Manager rota.

Additional Information

Additional responsibilities and tasks may be assigned as needed to support business and hotel requirements. Salary details for this position are not disclosed.