Customer Services Specialist📣 Job Ad

• Collaborate with the team to ensure consistency of designs across various media outlets.
• Create compelling and effective logos, designs, print and digital media.
• Maintain awareness of current industry and technology standards, social media, competitive landscape, and market trends.

• Bachelor's degree in Graphic Design or a related field.
• Fresh graduate.
• Proficient in Adobe Creative Suite and Microsoft Office.
• Strong communication, conceptual thinking, typography skills, and design skills.
• A portfolio showcasing your work.

• Provide excellent in-store customer service by greeting customers, understanding needs, demonstrating products, and guiding purchase decisions.
• Achieve individual sales targets and contribute to store performance through proactive selling, upselling, and cross-selling techniques.
• Maintain visual merchandising and product presentation to uphold brand standards and support promotional campaigns.
• Process sales transactions accurately using the POS system; handle cash and card payments in accordance with company procedures.
• Participate in inventory management activities including stock replenishment, receiving deliveries, and regular stock counts to minimize shrinkage and stockouts.
• Handle customer inquiries, returns, and complaints professionally; escalate issues to store management when necessary to ensure resolution.
• Support store opening and closing duties, maintain store cleanliness and safety, and comply with loss-prevention policies.
• Collaborate with colleagues and regional teams to execute promotions, events, and product launches.
• Contribute to regular sales and customer service reporting as requested by store management.

• High school diploma or equivalent; college coursework or degree in Business, Retail, or a related field is a plus.
• 1–3 years of retail or customer service experience preferred.
• Experience using POS systems and basic inventory tools preferred.
• Fluency in Arabic is required; proficiency in English is an advantage.

• Customer service excellence and a friendly, professional demeanor.
• Strong communication and interpersonal skills.
• Sales orientation with the ability to meet targets and handle objections.
• Attention to detail in merchandising and transaction handling.
• Ability to work flexible schedules including weekends and holidays.
• Teamwork and willingness to support store operations in a fast-paced retail environment.

We need a passionate professional to manage our social media accounts. If you are looking to develop your skills in this field and love interacting with the audience, this is the right opportunity for you.

• Requirements:
• Saudi nationality
• Residents of the Al-Qassim region
• At least one year of experience in managing social media accounts
• Skills in writing and crafting engaging content

If you find yourself suitable for these requirements, do not hesitate to apply!