Receptionist📣 Job Ad

Job opportunity for a reception and customer service employee at Al-Najm Al-Qassim Veterinary Laboratory
We are looking for Saudi female employees to work in the city of Al-Qassim within a distinguished veterinary laboratory that provides medical services for your animals. This vital role is an ideal opportunity for those looking to excel in customer service.

Main tasks:

• Welcoming customers and assisting them with their inquiries.
• Sending reports to customers through approved channels.
• Accurately entering data into the system.
• Coordinating appointments with representatives and organizing daily schedules.
• Managing social media accounts and responding to inquiries.
• Following up and collecting debts to ensure efficient service delivery.

About the veterinary laboratory:
The laboratory specializes in providing medical and vital services for animals with a professional team striving to provide a comfortable and precise experience for customers.

Advice for applicants:
To ensure success in this role, it is recommended to focus on accuracy and speed in data entry, and professionalism in dealing with customers.

Join Napco National as a Customer Service Senior Officer!
Napco National is a leading Saudi company with a rich history since 1956 in the manufacturing and marketing of packaging solutions. We are looking for a dedicated individual to coordinate our customer service operations effectively.

Key Responsibilities:

• Coordinate daily with other senior officers to optimize daily shipments of goods.
• Receive, review, and approve all credit notes while specifying reasons for returns.
• Review and manage customer invoices to ensure they are archived correctly.
• Foster team development through targeted career plans, training, and performance evaluations.
• Coordinate with the logistics department to order vehicles for deliveries and arrange necessary documentation.
• Release backorders and communicate shortages to the Customer Service Department Manager.

About Us:
Napco National is committed to transforming visions into reality, contributing to the growth of the national industrial sector and building a sustainable future. We specialize in manufacturing innovative packaging solutions and provide comprehensive recycling services, serving clients across Saudi Arabia and beyond.