Reservations Agent

Job Title: Receptionist

Job Description:
The role of the receptionist involves welcoming visitors and clients, identifying their needs, and directing them to the appropriate reference. They also receive phone calls, respond to inquiries or forward them to the relevant reference, and keep records of the visitors.

Main Duties and Responsibilities:

• Welcoming visitors and clients and determining their needs.
• Providing visitors with the required information and informing the concerned reference about the clients and guiding them to it.
• Receiving phone calls, responding to inquiries, or forwarding them to the appropriate reference.
• Conducting internal communications to obtain information.
• Scheduling interviews and recording the names of the clients in the relevant records.
• Strict adherence to procedural guides and organizing policies and procedures.

Qualifications:
A diploma in any field. The applicant must have two years of work experience.

Skills:

• Customer Service
• Reception Desk
• Scheduling Visits
• Phone Switchboard
• Meeting Arrangement
• Answering Incoming Calls
• Maintaining Client Medical Records
• Responding to Customer Inquiries
• Disseminating Internal Communications
• Greeting Guests

Required Languages:
Arabic (Advanced), English (Advanced)

Join Our Team as a CSSD Technician!
HMG is looking for a qualified CSSD Technician to ensure the safety and quality of sterilized medical instruments.

Job Purpose / Objective
Responsible for routine and basic technical tasks in the Central Sterile Supply Department (CSSD) with strict adherence to JCIA/ CBAHI standards, including documentation, sterilization, packaging, storage, and distribution of sterile items, as well as receiving all contaminated used items from assigned areas.

Key Responsibilities / Accountabilities

• Receive all used contaminated items from different assigned areas.
• Decontaminate the received items manually and mechanically using ultrasonic cleaners/automated cart washers.
• Label prepared packages using proper labeling techniques.
• Load and unload sterilizers properly while adhering to infection control requirements by using PPE.
• Assemble and pack instrument sets using appropriate materials and techniques.
• Store sterilized sets/items properly until needed.
• Conduct daily testing of sterilizers, including warm-up cycles and leak tests.
• Participate in education and training sessions for new staff and act as CSSD Supervisor during their absence.
• Transport and deliver sterile packages to the units in a proper manner.

Requirements

• Education: Diploma or equivalent in Sterilization.
• Experience: Minimum 3 years working experience in a similar specialty.
• Certification: Saudi Council License required.
• Skills: Infection control and equipment management.

Join Our Team as a Dietitian!
We are seeking a dedicated Dietitian to enhance our patient care services. In this role, you will develop and implement nutritional plans for patients based on thorough assessments and personalized needs.

Key Responsibilities:

• Establish nutritional plans and review menus following clinical assessments.
• Engage with patients to learn about their dietary preferences and allergies.
• Conduct daily rounds to ensure patient satisfaction and effective dietary service.
• Collaborate with the Clinical Nutrition department to develop menus tailored to specific medical needs.
• Prepare reports on food service quality and patient satisfaction.
• Participate in initiatives focused on person-centered care.

Requirements:

• Bachelor’s Degree in Food and Nutrition or Human Nutrition.
• Minimum of 2 years of experience in a relevant healthcare setting.
• Saudi Council License and relevant certifications.

Join us to enrich patient experiences and contribute positively to our healthcare community!