
Call Center Agent📣 Job Ad
in Emdad By Elm
about 6 hours ago

Contract Type | Full-time | |
Workplace type | On-site | |
Location | Dammam |
Job: Call Center Employee
Objective:
To provide outstanding customer service via phone, email, and chat, through effective communication and problem-solving.
Requirements:
Responsibilities:
Required Skills:
Objective:
To provide outstanding customer service via phone, email, and chat, through effective communication and problem-solving.
Requirements:
- Diploma or Bachelor's degree in a relevant field
- Ability to work in a "shift" environment
- Strong written and verbal communication skills
- Ability to work under pressure and handle multiple customers at once
- Experience or knowledge of customer service principles
- Empathy and patience in dealing with complaints
- Proficiency in using CRM systems and various software
- Willingness to learn and work flexible hours
Responsibilities:
- Responding to customer inquiries via various channels
- Documenting interactions accurately in the system
- Providing effective solutions in accordance with company policies
- Calming difficult situations and ensuring customer satisfaction
- Participating in ongoing training and development
- Collaborating with the team to improve service
- Achieving required performance indicators
Required Skills:
- Clear and professional communication
- Focus on customer satisfaction
- Quick problem-solving
- Adaptability to changes
- Time management and organization
- Teamwork and self-motivation
Requirements
- No experience required
Similar Jobs
You may also like
- Related Call Center Agent Opportunities
- Call Center Agent Jobs in Makkah
- Call Center Agent Jobs in Riyadh
- Call Center Agent Jobs in Jeddah
- Call Center Agent Jobs in Al Bukayriyah
- Receptionist Jobs in Makkah
- Receptionist Jobs in Riyadh
- Receptionist Jobs in Jeddah
- Receptionist Jobs in Al Khobar
- Customer Services Specialist Jobs in Dammam
- Other Job Fields in Dammam
- Graphic Designer Jobs in Dammam
- Sales Representative Jobs in Dammam
- Secretary Jobs in Dammam
- Marketing Specialist Jobs in Dammam
- Manufacturing officer Jobs in Dammam
- Cashier Jobs in Dammam
- Host Jobs in Dammam
- Administrative Assistant Jobs in Dammam
- Sales Representative Jobs in Dammam
- Sales Specialist Jobs in Dammam
- Explore Jobs Across Saudi Arabia
- Barista Jobs in Makkah
- Perfume Seller Jobs in Jeddah
- Administrative Specialist Jobs in Jeddah
- Quality Controller Jobs in Dammam
- Promoter Jobs in Riyadh
- Forklift driver Jobs in Yanbu
- Electrical Supervisor Jobs in Makkah
- Pharmacy Technician Jobs in Dhahran
- Shipping Clerk Jobs in Makkah
- Marketing Specialist Jobs in Al Qassim