Customer Account Manager

Job Summary

The Receptionist serves as the first point of contact for visitors and callers, ensuring a professional and welcoming environment. This role provides front desk support and administrative assistance to maintain smooth office operations.

Key Responsibilities

• Greet and assist visitors in a courteous and professional manner.
• Answer and direct incoming calls promptly and accurately.
• Manage visitor logs and ensure compliance with security protocols.
• Coordinate meeting room bookings and maintain a tidy reception area.
• Handle incoming and outgoing mail and deliveries.
• Provide administrative support, including document preparation and filing.
• Assist with scheduling and calendar management as needed.
• Liaise with internal departments for office services and maintenance requests.

Qualifications

• Bachler degree equivalent: additional certification in office administration is a plus.
• Previous experience in a receptionist or administrative role preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong verbal and written communication skills.

Skills & Competencies

• Professional demeanor and customer service orientation.
• Ability to multitask and prioritize in a fast-paced environment.
• Attention to detail and organizational skills.
• Discretion and confidentiality in handling sensitive information.

Additional Notes

• This position may require occasional support for office events and coordination tasks.
• Training and onboarding will be provided by the hiring manager.