Customer Account Manager

Company Description

Tamkene Saudi Training Center, established in 2011, specializes in QHSE, Well Control, and Rigging & Lifting equipment training services. With internationally recognized accreditations, Tamkene provides world-class training, assessment, and certification services. Our expert team combines global experience with local expertise to offer tailored solutions that enhance personal competency and business performance. Known for exceptional quality and consistency, Tamkene is an international organization capable of meeting client needs in diverse locations at any time.

Qualifications

• Proficient in Administrative Assistance
• Strong Analytical Skills, including problem-solving and data analysis
• Effective Communication skills for interaction with clients and team members
• Basic knowledge of Finance and budgeting processes
• Strong organizational and time-management abilities
• Proficiency in Microsoft Office and related tools
• Bachelor’s degree in Business Administration, Management, or a related field is preferred
• Experience in a similar role is an advantage

Job Title: Juice & Beverage Preparation Specialist

Job Summary:
The Juice & Beverage Preparation Specialist is responsible for preparing and serving fresh juices, cocktails, hot beverages, fruit salads, and fruit baskets while maintaining high standards of quality, hygiene, and customer service.

Key Responsibilities:
• Prepare fresh juices, smoothies, and cocktail beverages according to standard recipes.
• Prepare and serve hot beverages such as coffee, tea, and other seasonal drinks.
• Prepare fruit salads and assemble fresh fruit baskets in an attractive and hygienic manner.
• Ensure freshness, quality, and correct portioning of all ingredients.
• Maintain cleanliness and sanitation of workstations, tools, and equipment.
• Follow food safety and hygiene regulations at all times.
• Handle customer orders accurately and politely.
• Manage daily preparation of fruits and ingredients.
• Assist in inventory control and report shortages when needed.
• Ensure proper storage of fruits and ingredients.
• Support team members during peak hours.

Requirements & Skills:
• Previous experience in juice bars, cafés, or similar food and beverage environments is preferred.
• Knowledge of fresh fruits, beverages, and basic food preparation.
• Ability to work under pressure and in a fast-paced environment.
• Good communication and customer service skills.
• Attention to cleanliness and personal hygiene.
• Flexibility to work shifts, weekends, and holidays if required.

Working Conditions:
• Standing for long periods.
• Handling fresh produce and kitchen equipment.
• Working in a customer-facing environment.

• Achieve and exceed annual sales targets for Schneider Electric LV and MV switchgear.
• Develop and manage strategic relationships with consultants, contractors, utilities, and end users.
• Prepare and submit technical proposals, BOQs, and commercial offers.
• Lead tender submissions, support negotiations, and coordinate with project execution teams.
• Identify new business opportunities and expand market share.
• Conduct market research and provide insights on competitors and emerging trends.
• Support project teams with technical guidance during installation and commissioning.
• Provide training and technical support to clients and internal sales teams.
• Monitor project execution progress and ensure timely delivery in coordination with stakeholders.
• Report regularly to management on sales performance, pipeline, and forecasts.

• Minimum 8 years of proven sales experience in LV and MV switchgear.
• Strong technical knowledge of electrical power distribution systems.
• Demonstrated ability to meet or exceed sales targets with measurable results.
• Excellent communication, negotiation, and presentation skills.
• Willingness to travel and manage client visits as required.