Customer Services Specialist📣 Job Ad

About the Talent Acquisition Officer Role

APEX Resources is seeking a qualified Talent Acquisition Officer to join our team in Dammam, Eastern Province, Saudi Arabia. This full-time position is integral to managing our recruitment processes, with a focus on sourcing high-caliber candidates from professional platforms and successfully filling positions for our clients. The role encompasses both technical and non-technical positions, catering to both local Saudi nationals and expatriates.

The Talent Acquisition Officer will be responsible for attracting, identifying, and hiring top talent to meet the organization's workforce needs. This involves a proactive approach to sourcing, thorough screening, and assessment of candidates, in close collaboration with hiring managers to ensure effective workforce fulfillment. The ideal candidate will possess strong communication skills, a strategic approach to talent sourcing, and the ability to manage multiple recruitment assignments concurrently.

Key Responsibilities

• Develop and implement effective sourcing strategies to attract qualified candidates for various roles.
• Utilize job boards, social media platforms, professional networking, and employee referrals to identify potential talent.
• Build and maintain a robust pipeline of qualified candidates for both current and future job openings.
• Collaborate with hiring managers to clearly define job requirements, essential competencies, and desired candidate profiles.
• Write, post, and manage job advertisements across relevant recruitment platforms to ensure maximum visibility.
• Screen resumes, conduct initial interviews, and assess candidates' suitability and fit for specific roles.
• Schedule and coordinate interviews between hiring managers and candidates, ensuring a smooth and efficient process.
• Provide timely and constructive feedback to candidates throughout the recruitment process, ensuring a positive candidate experience.
• Maintain accurate recruitment data and generate regular reports on key hiring metrics and recruitment performance.
• Analyze hiring trends and propose process improvements to enhance overall recruitment efficiency and effectiveness.
• Contribute to employer branding initiatives to promote APEX Resources as a preferred employer in the market.
• Represent the company at client meetings and networking events to foster professional relationships and identify talent opportunities.

Qualifications and Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• A minimum of 5 to 10 years of progressive experience in talent sourcing, screening, and recruitment.
• Proven experience in sourcing CVs from online portals such as LinkedIn Recruiter, Naukrigulf, and other relevant platforms.
• Proficiency in leveraging social media connections and recruitment groups for talent acquisition.
• Strong knowledge of various recruitment techniques and effective talent acquisition strategies.
• Demonstrated ability to assess candidates' technical skills and cultural fit for the organization.
• Familiarity with relevant employment laws and regulations within Saudi Arabia.

Essential Skills

• Talent Sourcing and Attraction
• Recruitment Process Management
• Resume Screening and Candidate Assessment
• Interview Coordination
• Recruitment Analytics and Reporting
• Employer Branding
• Social Media Recruitment
• Strong Interpersonal, Organizational, and Time Management Skills
• Excellent Communication and Negotiation Skills
• Proactive Problem-Solving and Decision-Making Abilities
• High level of Professionalism and Confidentiality

Work Environment and Details

This is a full-time position based in Dammam, Eastern Province, Saudi Arabia. The role requires the ability to work effectively in a fast-paced environment and meet tight deadlines.

About the Role

Ecolab is seeking a detail-oriented and analytical Associate Planner to join its planning team in Dammam, Eastern Province, Saudi Arabia. The company's Global Supply Chain encompasses over 300 manufacturing plants, distribution centers, and other facilities designed to support its direct sales, marketing, and distribution activities. This role is integral to driving company growth through efficient operations and delivering high service levels that enhance competitive advantage and customer trust.

The Associate Planner will focus on ensuring optimal inventory levels, effectively balancing supply and demand, and supporting overall supply chain operational efficiency. This position is suitable for individuals with 0-1 years of experience seeking to develop a career in supply chain planning.

Key Responsibilities

• Develop and maintain supply plans to meet customer demand while optimizing inventory levels.
• Monitor stock levels and ensure timely replenishment to prevent shortages or excess inventory.
• Collaborate with procurement, logistics, and demand planning teams to align supply plans.
• Analyze data and generate reports on inventory performance, service levels, and supply risks.
• Identify and resolve supply constraints, recommending corrective actions.
• Support continuous improvement initiatives within planning processes and systems.
• Maintain accurate master data related to planning parameters and inventory.

Qualifications and Requirements

• Bachelor's degree in Supply Chain Management, Industrial Engineering, Business Administration, or a related field.
• 0-1 years of experience in supply planning, inventory management, or a similar role.
• Strong analytical and problem-solving skills.
• Good communication and coordination skills.
• Ability to work effectively in a fast-paced and dynamic environment.

Required Skills

• Proficiency in Microsoft Excel.
• Experience with ERP systems, such as SAP or Iscala, is a plus.
• Understanding of supply chain processes and planning concepts.
• Experience with forecasting and inventory optimization.
• Familiarity with key performance indicators (KPIs) such as service level, fill rate, and inventory turnover.

Work Environment and Location

This is a full-time position located in Dammam, Eastern Province, Saudi Arabia. Ecolab is committed to fair and equal treatment of associates and applicants, furthering the principles of Equal Opportunity to Employment. The company recruits, hires, promotes, transfers, and provides opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab does not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, or disability.

About the Role

Swissport, a global leader in aviation services, is seeking a dedicated Towing & Push Back Trainer to join our team in Dammam, Saudi Arabia. This role is essential for ensuring the safe and efficient training of staff involved in aircraft towing, pushback, and related airside operations. The position requires a combination of technical aviation knowledge, operational expertise, training capabilities, and a strong commitment to safety, aligning with Swissport's core values of showing care, doing the right things, and winning as a team.

Key Responsibilities

• Conduct all Towing training sessions for new and existing staff responsible for towing aircraft.
• Operate ground support equipment, including tow tractors, tow bars, and all related pushing equipment.
• Deliver Push-Back Training sessions safely and securely, adhering to airline customer specifications.
• Marshall aircraft during arrival and departure as required.
• Inspect ramp areas adjacent to gates and aircraft for debris and remove it when found.
• Report all equipment malfunctions to the appropriate supervisor or manager.
• Comply with all federal, state, municipal, airport authority, and carrier security requirements.
• Participate in the development and maintenance of a safe and healthy workplace.
• Report any occurrence immediately.
• Take reasonable care to ensure personal safety and health, as well as that of others.

Qualifications and Requirements

• Train-the-Trainer certification.
• Valid Towing qualification as a Towing certified Trainer.
• Previous ramp experience is considered an advantage.
• Valid driver's license.
• Must be able to work in inclement weather.
• Flexibility to work on various shifts, including days, evenings, nights, weekends, and holidays.
• Ability to lift heavy objects up to 70 pounds (32 kilograms).
• 3-5 years of experience in aircraft towing, pushback, ramp operations, or ground handling.
• Certified aircraft towing/pushback operator qualifications.
• Experience training or assessing operational staff.

Required Skills and Knowledge

• Extensive knowledge of aircraft towing and pushback procedures, including understanding of different aircraft types and towing limitations.
• Familiarity with tow tractors, towbars, towbarless equipment, and other ground support equipment (GSE).
• Knowledge of aircraft movement areas, taxiways, aprons, and stand operations.
• Ability to conduct pre-operational equipment inspections.
• Understanding of aircraft communication procedures during pushback operations.
• Knowledge of emergency response procedures during towing and pushback activities.
• Strong understanding of airside safety regulations, airport operating procedures, and standards.
• Familiarity with regulations from organizations such as ICAO, IATA, and local aviation authorities.
• Ability to identify operational hazards and implement risk controls.
• Understanding of Safety Management Systems (SMS) and human factors/error prevention techniques.
• Ability to develop and deliver effective classroom and practical training, including preparing training materials and lesson plans.
• Strong presentation and facilitation skills, with the ability to assess trainee competency through practical evaluations.
• Coaching and mentoring abilities, with experience conducting refresher and recurrent training programs.
• Clear verbal communication skills, particularly in safety-critical environments, and the ability to explain complex operational procedures simply.
• Report writing and documentation skills, with the ability to provide constructive feedback to trainees.
• Good interpersonal skills for effective collaboration with multicultural teams.
• Supervisory experience in ground operations.
• Ability to enforce safety standards and operational compliance.
• Strong decision-making capabilities under operational pressure.
• Conflict resolution and team management skills.
• Proficiency in planning and organizing training schedules.
• Experience in maintaining training records and competency assessments.
• Ability to conduct audits and compliance checks.
• Familiarity with Standard Operating Procedures (SOPs).
• Ability to investigate incidents and recommend corrective actions.
• Good communication skills in English; Arabic language skills are an advantage.
• Excellent Health & Safety awareness.

Work Location and Details

This is a full-time position based in Dammam, Eastern Province, Saudi Arabia.