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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationDammam
Job Overview: The Debt Collection Officer is responsible for managing the collection process of overdue accounts and reducing the company's bad debt. This role involves interacting with clients to collect payments, negotiate repayment plans, and ensure timely receivables to maintain cash flow.

Key Responsibilities:
  • Contact customers via phone, email, or letter to remind them of overdue payments and negotiate repayment plans.
  • Maintain accurate records of communications and payment agreements in company databases.
  • Investigate and resolve customer inquiries regarding payments and account discrepancies.
  • Review accounts receivable aging reports and prioritize follow-ups on overdue accounts.
  • Develop and implement effective collection strategies while adhering to legal and ethical standards.
  • Work towards achieving collection targets and KPIs set by the management.
  • Keep detailed records of each collection action, including customer interactions and agreements.
  • Liaise with legal advisors when necessary for collection of disputed accounts.
  • Provide feedback and insights on common payment issues to help the company improve its services and payment processes.
  • Assist in reporting collection results to management and provide recommendations for improvement.

Qualifications:
  • Bachelor’s degree in Finance, Business Administration, or related field.
  • 3–5 years of experience in debt collection, credit control, or financial services.

Skills & Competencies:
  • Strong negotiation and persuasion skills.
  • Excellent communication skills in Arabic and English, both written and verbal.
  • Proficient in Microsoft Office Suite and experience with accounting or collection software.
  • Good analytical skills to assess customer creditworthiness and payment risk.
  • Ability to handle challenging conversations calmly and professionally.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and meet collection targets.

Key Personal Attributes:
  • High level of integrity and ethical standards.
  • Customer-focused and service-oriented mindset.
  • Ability to work under pressure and manage multiple deadlines.

Requirements

  • Requires 2-5 Years experience

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FiFOOD

Full-time
Join FiFOOD as a Van Sales Supervisor!
FiFOOD, established in 2004 in Dammam, is a leading FMCG distribution company under the Alohali Holding Group. We are seeking a proactive Van Sales Supervisor who is ready to make a significant impact in our dynamic sales environment.

Position Summary:
The Sales Supervisor will manage and guide the sales team to achieve targets, ensure customer satisfaction, and foster strong client relationships. This role requires a strong commercial mindset and the ability to analyze market trends to support revenue growth in the assigned region.

Key Responsibilities:
  • Supervise and motivate the sales team to meet monthly and annual targets.
  • Conduct regular market visits to monitor performance and customer satisfaction.
  • Analyze sales data and prepare performance reports.
  • Ensure execution of sales strategies and promotional activities.
  • Coordinate with logistics for stock management and timely deliveries.
  • Support the team in negotiations and client issue resolution.
  • Train and develop new sales representatives.
  • Ensure compliance with company policies and pricing strategies.
  • Report to the Sales Manager and contribute to strategic planning.

Qualifications & Skills:
  • Bachelor’s degree in Business Administration, Marketing, or a related field (MBA is a plus).
  • 3–5 years of experience in sales supervision, preferably in FMCG or retail.
  • Proven experience in target achievement and team management.
  • Strong analytical and problem-solving skills.
  • Excellent communication and negotiation skills.
  • Proficiency in MS Office and familiarity with ERP or CRM systems.
  • Fluency in English; Arabic is an advantage.
  • Valid driving license with willingness to travel.

Personal Attributes:
Results-driven, organized, dynamic leader, strong interpersonal and customer-centric mindset, ability to manage multiple priorities under pressure.

Work Environment:
Based in Dammam, with frequent local travel across Eastern and Central regions.

breifcase2-5 years

locationDammam

about 17 hours ago