Enterprise Resources Planning Manager📣 Job Ad

About the Role

Trivers is seeking an experienced Enterprise Resources Planning (ERP) Manager to oversee the management, implementation, and optimization of the Microsoft Dynamics 365 Finance and Operations (D365FO) system. This full-time role is based in Dammam, Saudi Arabia. The ERP Manager will ensure the system's optimal performance and operational efficiency, collaborating with various departments to meet business needs and support company operations. A key focus will be on technical integration, providing essential reports for informed decision-making, and driving digital transformation initiatives.

Key Responsibilities

• Lead the deployment of the D365FO system across the organization, ensuring alignment with business objectives and strategic goals.
• Manage system upgrades, enhancements, and integration with other company systems to maintain a cohesive technological ecosystem.
• Oversee the configuration, customization, and testing of D365FO to optimize performance and user experience.
• Coordinate with stakeholders to gather requirements and ensure the successful completion of ERP-related projects.
• Monitor workflow progress for ERP projects and prepare comprehensive progress reports for relevant management.
• Design and deliver effective training programs for end-users and new employees on D365FO functionalities.
• Provide ongoing support and troubleshoot system issues to ensure optimal system utilization and minimize downtime.
• Analyze current business processes and identify improvement opportunities through the strategic application of ERP system capabilities.
• Oversee the implementation and update of the ERP system, ensuring efficient operation and adherence to best practices.
• Lead and develop operational policies related to data management, encryption, and information security within the ERP system.
• Manage data integration processes from legacy systems to modern ERP systems, ensuring data integrity and accuracy.
• Develop and maintain reports and dashboards to provide actionable insights into business performance.
• Support internal and external audit processes by providing accurate reports and necessary data.
• Assist in preparing analytical and operational reports for various departments to facilitate data-driven decision-making.
• Work with all relevant departments to align the functions of the Enterprise Resource Planning (ERP) system with business needs.
• Serve as a liaison between technical teams and business units to facilitate clear communication and mutual understanding.
• Lead teams responsible for developing and improving the ERP system across all departments.
• Collaborate with departments to document workflows and implement best practices within the ERP framework.
• Ensure that all ERP system operations comply with relevant regulations and company policies.
• Implement robust security measures to protect sensitive data within the ERP system.
• Define user access permissions within the system based on job roles to ensure data security and integrity.
• Monitor backup processes and maintain secure copies of all critical data to ensure data recovery in case of emergencies.
• Lead and oversee projects for the implementation and continuous improvement of ERP systems.
• Develop a long-term strategy for ERP systems aligned with the company's strategic objectives.
• Manage the budget for the implementation, maintenance, and enhancement of ERP systems to ensure optimal return on investment.
• Supervise the integration and consolidation of ERP with other systems within the organization.
• Monitor technological advancements in the ERP field and propose necessary updates to the company's systems.
• Review periodic reports on system performance and recommend necessary improvements.
• Prepare and present system performance reports to senior management.
• Establish performance indicators for the ERP team.
• Develop and update policies and procedures related to ERP management.

Qualifications and Requirements

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
• A Master's degree or professional certifications (SAP, Oracle, or Microsoft Dynamics) is preferred.
• A minimum of 10 years of experience working in the field of systems and information technology.
• Proven experience in managing ERP projects through planning, implementation, and continuous evaluation, including financial risk management.
• Experience in managing and assessing operational and financial risks within digital systems.
• Extensive understanding of the architecture of Enterprise Resource Planning (ERP) systems, their components, and business process integration.
• Experience in configuring, developing, and managing ERP systems and vendors.
• Strong understanding of data governance, access controls, and system security principles.
• Minimum of 3-5 years of supervisory experience.

Required Skills

• Microsoft Dynamics 365 Finance and Operations
• ERP Systems Management
• Project Management
• User Training
• Process Improvement
• Data Management
• Reporting
• Collaboration
• Compliance
• Security
• Leadership
• Change Management
• Technological Innovation
• Analytical Skills
• Problem-Solving
• Database Management
• Data Analysis
• ERP System Architecture
• Business Process Integration
• ERP System Configuration
• ERP System Development
• ERP Vendor Management
• Data Governance
• Access Controls
• System Security
• Ability to develop and efficiently manage technologies.
• Applying modern techniques to enhance digital transformation processes.
• Managing change and technological innovation to improve company efficiency.
• Proficiency in spoken and written Arabic and English.
• Experience in managing integration of various systems within an ERP environment.
• Ability to work in a fast-paced environment and manage multiple priorities.

Work Environment

This is a full-time position based in Dammam, Saudi Arabia. The role requires over 10 years of experience in systems and information technology, with a minimum of 3-5 years in a supervisory capacity.